https://community.dynatrace.com/t5/Troubleshooting/Browser-Monitors-How-to-enable-3rd-Party-cookies/ta-p/274792 <DIV> <H2>Summary</H2> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Since Chromium version 122, third-party cookies are blocked by default. This can cause Dynatrace Synthetic Browser Monitors to behave differently from real-user browsing sessions, resulting in pages failing to load, authentication issues, or incomplete transactions.</DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">This article explains how to identify when blocked third-party cookies are causing Browser Monitor failures and how to enable third-party cookies for local playback and Private Synthetic Locations.</DIV> </DIV> <P>&nbsp;</P> <P><LI-TOC indent="15" liststyle="disc" maxheadinglevel="5"></LI-TOC></P> <DIV class="lia-message-template-content-zone"> <P>&nbsp;</P> <H2>Problem</H2> <DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">A Dynatrace Browser Monitor doesn't load a website as expected, even though the site works correctly when accessed manually.</DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Browser Monitor screenshots may show incomplete rendering or failure messages caused by required third-party cookies being blocked.</DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Because Chromium 122 blocks third-party cookies by default, websites that rely on them may not function correctly during Synthetic execution unless this behavior is explicitly disabled.</DIV> </DIV> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HannahM_1-1744214218722.png"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/27483i7D7698C8783A2F6E/image-size/medium?v=v2&amp;px=400" alt="HannahM_1-1744214218722.png" title="HannahM_1-1744214218722.png" /></span> <P>&nbsp;</P> <H2>Resolution</H2> <H3>Local playback</H3> <P>There are two supported approaches.</P> <DIV> <H4>Option 1: Disable Third-Party Cookie Blocking in Chrome Incognito</H4> <OL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Open an Incognito window.</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Navigate to Chrome privacy settings.</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Disable <STRONG>Block third-party cookies</STRONG>.<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HannahM_1-1748428099500.png"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/28237iBB09A312BC13AAC0/image-size/medium?v=v2&amp;px=400" alt="HannahM_1-1748428099500.png" title="HannahM_1-1748428099500.png" /></span><BR /> <DIV>This setting persists for future local playbacks.</DIV> </LI> </OL> <DIV> <H4>Option 2: Allow Third-Party Cookies for Specific Sites</H4> <OL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Open Chrome.</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Navigate to<SPAN>&nbsp;</SPAN><CODE class="_ca0qyh40 _u5f3m5ip _n3tdyh40 _19bvm5ip _2rko1sit _11c81u0j _1reo1wug _18m91wug _1dqoglyw _1e0c1nu9 _bfhktkvp _16d9qvcn _syaz1fxt _vwz41kw7 _1i4q1hna _o5721jtm" data-renderer-mark="true">chrome://settings/cookies</CODE></LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"> <DIV>Add the affected website domain to the list of sites allowed to use third-party cookies.</DIV> <span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HannahM_3-1744214682423.png"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/27484i34DA57773982B041/image-size/medium?v=v2&amp;px=400" alt="HannahM_3-1744214682423.png" title="HannahM_3-1744214682423.png" /></span> <P>&nbsp;</P> </LI> </OL> </DIV> </DIV> <H3>Private Synthetic Locations</H3> <DIV>To allow third-party cookies in Private Synthetic Locations, disable Chromium's third-party cookie protection feature by using the startup parameter:</DIV> <DIV class="code-block css-19e6trp"><SPAN class="prismjs _2rkoglpi _1dqoglyw _1wyb1crf _k48pi7a9 _1e0c1txw _vwz4gktf _1reo1wug _o572qvpr _1eimjvyg _bfhktkvp _syaz1fxt _ect41odn _1ozdn7od _7xinn7od _t7aun7od _1v15u2gc _ilvcu2gc _m29uu2gc _17wyu2gc _pn28u2gc _gz9fu2gc _1hmyegat _vblregat _vbulegat _wozj1yev _1agb1yev _lkm81yev _tv41hkgb _1hmimyb0 _1ra01n1a _1d4j1y44 _1f8gstnw _1pzyb3bt _j1w0ww7y _13cdh2mm _15ba126e _zvy9f705 _qcxof705 _14y71a66 _j0l11wug _1weckb7n _1na21hna _1xx2grf3 _x7c815vq _lh0y15vq _1m3815vq _qk1e15vq _12l6ysn8 _uga3ysn8 _mx8b7mnp _1kr87mnp _xo19t94y _1bemt94y _nalpstnw _151dstnw _1exb1q9c _1hgu1q9c _1mgnt94y _nhket94y _h909m7j4 _scgayz1z _ipl81e17 _jeky1l04 _1gec1a66 _1gx21e5h _1ls01ule _vm2c1rh5 _12ok1rh5 _rude1ule _1q16glyw _1io6glyw _juomusic _lcwuusic _1552u2gc _12afu2gc _28ddu2gc _1i8zu2gc _12tu1a66 _zu0j1a66 _euyxusvi _cahfusvi _zhnuidpf _1amdidpf _mbgcpf9b _bu7zpf9b _131n1giz _gy101giz _1wfuwrk5 _16kzwrk5 _9kk3moej _cjus1w1g _9k2r1m30 _nhmw1m30 _yl021m30 _eiht5x2v _t9zb5x2v _mqok1w1g _3hsg1w1g _i7ngn7od _9wu1fb2s _1xcoh55r _1t361fxt _137bh55r _1k7d1fxt _97lipnps _12nh9lu1 _1g0517qg _i2ig10m5 _326z1fxt _113p131l _1n6tpnps _tgu817qg _1k47pnps _g0lx1fxt _ys4e131l _7gp8h55r _1yvq10m5 _1vww10m5 _1rju10m5 _1v0lh55r _wmyy17qg _748n17qg _1mfn17qg _1d7e17qg _p2vr17qg _19o610m5 _kxov17qg _1np517qg _m2f517qg _1b9tpnps _1tq6pnps _1rd2pnps _1pbkpnps _k3lipnps _13zt131l _2g12fb2s _k86b10m5 _b5iy131l _gti3131l _1f0gpnps _9d3e17qg _qdiapnps _72uvpnps _13dgkb7n _170714ej _1i3h1txw _1huoidpf _1a9lidpf _20bqidpf _1oggidpf _bympidpf _9nnjidpf" data-code-lang="" data-ds--code--code-block=""><CODE class="language-"><SPAN class="">--disable-features=TrackingProtection3pcd</SPAN></CODE></SPAN></DIV> <H3>&nbsp;</H3> <H4>Cluster Version 315 and Later</H4> <DIV>No configuration changes are required.</DIV> <DIV>Starting with Cluster version 315, the <SPAN class="prismjs _2rkoglpi _1dqoglyw _1wyb1crf _k48pi7a9 _1e0c1txw _vwz4gktf _1reo1wug _o572qvpr _1eimjvyg _bfhktkvp _syaz1fxt _ect41odn _1ozdn7od _7xinn7od _t7aun7od _1v15u2gc _ilvcu2gc _m29uu2gc _17wyu2gc _pn28u2gc _gz9fu2gc _1hmyegat _vblregat _vbulegat _wozj1yev _1agb1yev _lkm81yev _tv41hkgb _1hmimyb0 _1ra01n1a _1d4j1y44 _1f8gstnw _1pzyb3bt _j1w0ww7y _13cdh2mm _15ba126e _zvy9f705 _qcxof705 _14y71a66 _j0l11wug _1weckb7n _1na21hna _1xx2grf3 _x7c815vq _lh0y15vq _1m3815vq _qk1e15vq _12l6ysn8 _uga3ysn8 _mx8b7mnp _1kr87mnp _xo19t94y _1bemt94y _nalpstnw _151dstnw _1exb1q9c _1hgu1q9c _1mgnt94y _nhket94y _h909m7j4 _scgayz1z _ipl81e17 _jeky1l04 _1gec1a66 _1gx21e5h _1ls01ule _vm2c1rh5 _12ok1rh5 _rude1ule _1q16glyw _1io6glyw _juomusic _lcwuusic _1552u2gc _12afu2gc _28ddu2gc _1i8zu2gc _12tu1a66 _zu0j1a66 _euyxusvi _cahfusvi _zhnuidpf _1amdidpf _mbgcpf9b _bu7zpf9b _131n1giz _gy101giz _1wfuwrk5 _16kzwrk5 _9kk3moej _cjus1w1g _9k2r1m30 _nhmw1m30 _yl021m30 _eiht5x2v _t9zb5x2v _mqok1w1g _3hsg1w1g _i7ngn7od _9wu1fb2s _1xcoh55r _1t361fxt _137bh55r _1k7d1fxt _97lipnps _12nh9lu1 _1g0517qg _i2ig10m5 _326z1fxt _113p131l _1n6tpnps _tgu817qg _1k47pnps _g0lx1fxt _ys4e131l _7gp8h55r _1yvq10m5 _1vww10m5 _1rju10m5 _1v0lh55r _wmyy17qg _748n17qg _1mfn17qg _1d7e17qg _p2vr17qg _19o610m5 _kxov17qg _1np517qg _m2f517qg _1b9tpnps _1tq6pnps _1rd2pnps _1pbkpnps _k3lipnps _13zt131l _2g12fb2s _k86b10m5 _b5iy131l _gti3131l _1f0gpnps _9d3e17qg _qdiapnps _72uvpnps _13dgkb7n _170714ej _1i3h1txw _1huoidpf _1a9lidpf _20bqidpf _1oggidpf _bympidpf _9nnjidpf" data-ds--code--code-block="" data-code-lang=""><CODE class="language-"><SPAN class="">TrackingProtection3pcd&nbsp;</SPAN></CODE></SPAN>Chrome feature is disabled by default.</DIV> <DIV> <P><STRONG>Important</STRONG></P> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">If you previously customized the Browser Monitor configuration using the procedure for older cluster versions, review and remove the custom configuration where appropriate so that the default feature list can be used.</DIV> </DIV> <P>&nbsp;</P> <H4>Cluster Versions Prior to 315</H4> <DIV class="_12ji1r31 _1qu2glyw _12y31o36 _1reo1e7b _18m92qvy _16jlkb7n _1o9zidpf _i0dlidpf _1ul9xilx _19bv18bx" tabindex="0" data-testid="issue.views.issue-details.issue-layout.container-left"> <DIV class="_12ji1r31 _1qu2glyw _12y31o36 _u5f3utpp _n3tdxy5q _19bv1ejb _ca0qv47k" data-component-selector="jira.issue-view.issue-details.full-size-mode-column" data-testid="issue.views.issue-details.issue-layout.left-most-column"> <DIV class="_2hwxidpf _otyrutpp _18u0idpf _19pk1ejb" data-testid="issue.activity.comments-list"> <DIV class="_19pku2gc _kth9idpf _19ysidpf _1trxidpf _1djhidpf _18pzidpf _982hidpf _10nsidpf _1lhcidpf"> <DIV class="_1e0c11p5 _vchhusvi _gy1pu2gc _1p57u2gc _kqswh2mm _yv0e5bpd _1lmcvpz5" data-testid="issue-comment-base.ui.comment.ak-comment.3809103"> <DIV class="_nd5l8niw _1ul9idpf _1q51v77o _slp31hna"> <DIV class="_1e0c1txw _vchhusvi _gy1p12x7 _1p5712x7 _2lx21bp4 _1bah1fhb"> <DIV class="_1e0c1txw _vchhusvi _gy1p1b66 _1p571b66 _2lx21bp4 _1bah1fhb"> <DIV class="_19itglyw _vchhusvi _r06hglyw _syaz1fxt" data-testid="issue-comment-base.ui.comment.ak-comment.3809103-content"> <DIV class="_16jlkb7n _1o9zkb7n _i0dl1osq _1ul9idpf _swxz1kw7"> <DIV role="presentation"> <DIV class="ak-renderer-wrapper is-comment css-pw7jst"> <DIV class="css-hf5m2h"> <DIV class="ak-renderer-document"> <H5>Step 1: Identify Existing Disabled Features</H5> <OL> <LI class="code-block css-19e6trp"><SPAN class="prismjs _2rkoglpi _1dqoglyw _1wyb1crf _k48pi7a9 _1e0c1txw _vwz4gktf _1reo1wug _o572qvpr _1eimjvyg _bfhktkvp _syaz1fxt _ect41odn _1ozdn7od _7xinn7od _t7aun7od _1v15u2gc _ilvcu2gc _m29uu2gc _17wyu2gc _pn28u2gc _gz9fu2gc _1hmyegat _vblregat _vbulegat _wozj1yev _1agb1yev _lkm81yev _tv41hkgb _1hmimyb0 _1ra01n1a _1d4j1y44 _1f8gstnw _1pzyb3bt _j1w0ww7y _13cdh2mm _15ba126e _zvy9f705 _qcxof705 _14y71a66 _j0l11wug _1weckb7n _1na21hna _1xx2grf3 _x7c815vq _lh0y15vq _1m3815vq _qk1e15vq _12l6ysn8 _uga3ysn8 _mx8b7mnp _1kr87mnp _xo19t94y _1bemt94y _nalpstnw _151dstnw _1exb1q9c _1hgu1q9c _1mgnt94y _nhket94y _h909m7j4 _scgayz1z _ipl81e17 _jeky1l04 _1gec1a66 _1gx21e5h _1ls01ule _vm2c1rh5 _12ok1rh5 _rude1ule _1q16glyw _1io6glyw _juomusic _lcwuusic _1552u2gc _12afu2gc _28ddu2gc _1i8zu2gc _12tu1a66 _zu0j1a66 _euyxusvi _cahfusvi _zhnuidpf _1amdidpf _mbgcpf9b _bu7zpf9b _131n1giz _gy101giz _1wfuwrk5 _16kzwrk5 _9kk3moej _cjus1w1g _9k2r1m30 _nhmw1m30 _yl021m30 _eiht5x2v _t9zb5x2v _mqok1w1g _3hsg1w1g _i7ngn7od _9wu1fb2s _1xcoh55r _1t361fxt _137bh55r _1k7d1fxt _97lipnps _12nh9lu1 _1g0517qg _i2ig10m5 _326z1fxt _113p131l _1n6tpnps _tgu817qg _1k47pnps _g0lx1fxt _ys4e131l _7gp8h55r _1yvq10m5 _1vww10m5 _1rju10m5 _1v0lh55r _wmyy17qg _748n17qg _1mfn17qg _1d7e17qg _p2vr17qg _19o610m5 _kxov17qg _1np517qg _m2f517qg _1b9tpnps _1tq6pnps _1rd2pnps _1pbkpnps _k3lipnps _13zt131l _2g12fb2s _k86b10m5 _b5iy131l _gti3131l _1f0gpnps _9d3e17qg _qdiapnps _72uvpnps _13dgkb7n _170714ej _1i3h1txw _1huoidpf _1a9lidpf _20bqidpf _1oggidpf _bympidpf _9nnjidpf" data-code-lang="" data-ds--code--code-block=""><SPAN class="prismjs _2rkoglpi _1dqoglyw _1wyb1crf _k48pi7a9 _1e0c1txw _vwz4gktf _1reo1wug _o572qvpr _1eimjvyg _bfhktkvp _syaz1fxt _ect41odn _1ozdn7od _7xinn7od _t7aun7od _1v15u2gc _ilvcu2gc _m29uu2gc _17wyu2gc _pn28u2gc _gz9fu2gc _1hmyegat _vblregat _vbulegat _wozj1yev _1agb1yev _lkm81yev _tv41hkgb _1hmimyb0 _1ra01n1a _1d4j1y44 _1f8gstnw _1pzyb3bt _j1w0ww7y _13cdh2mm _15ba126e _zvy9f705 _qcxof705 _14y71a66 _j0l11wug _1weckb7n _1na21hna _1xx2grf3 _x7c815vq _lh0y15vq _1m3815vq _qk1e15vq _12l6ysn8 _uga3ysn8 _mx8b7mnp _1kr87mnp _xo19t94y _1bemt94y _nalpstnw _151dstnw _1exb1q9c _1hgu1q9c _1mgnt94y _nhket94y _h909m7j4 _scgayz1z _ipl81e17 _jeky1l04 _1gec1a66 _1gx21e5h _1ls01ule _vm2c1rh5 _12ok1rh5 _rude1ule _1q16glyw _1io6glyw _juomusic _lcwuusic _1552u2gc _12afu2gc _28ddu2gc _1i8zu2gc _12tu1a66 _zu0j1a66 _euyxusvi _cahfusvi _zhnuidpf _1amdidpf _mbgcpf9b _bu7zpf9b _131n1giz _gy101giz _1wfuwrk5 _16kzwrk5 _9kk3moej _cjus1w1g _9k2r1m30 _nhmw1m30 _yl021m30 _eiht5x2v _t9zb5x2v _mqok1w1g _3hsg1w1g _i7ngn7od _9wu1fb2s _1xcoh55r _1t361fxt _137bh55r _1k7d1fxt _97lipnps _12nh9lu1 _1g0517qg _i2ig10m5 _326z1fxt _113p131l _1n6tpnps _tgu817qg _1k47pnps _g0lx1fxt _ys4e131l _7gp8h55r _1yvq10m5 _1vww10m5 _1rju10m5 _1v0lh55r _wmyy17qg _748n17qg _1mfn17qg _1d7e17qg _p2vr17qg _19o610m5 _kxov17qg _1np517qg _m2f517qg _1b9tpnps _1tq6pnps _1rd2pnps _1pbkpnps _k3lipnps _13zt131l _2g12fb2s _k86b10m5 _b5iy131l _gti3131l _1f0gpnps _9d3e17qg _qdiapnps _72uvpnps _13dgkb7n _170714ej _1i3h1txw _1huoidpf _1a9lidpf _20bqidpf _1oggidpf _bympidpf _9nnjidpf" data-code-lang="" data-ds--code--code-block="">Locate the <A href="https://community.dynatrace.com/t5/Troubleshooting/Useful-Synthetic-ActiveGate-logs/ta-p/214478" target="_self">vuc-browser.log</A> for the Private Location</SPAN></SPAN></LI> <LI class="code-block css-19e6trp"><SPAN class="prismjs _2rkoglpi _1dqoglyw _1wyb1crf _k48pi7a9 _1e0c1txw _vwz4gktf _1reo1wug _o572qvpr _1eimjvyg _bfhktkvp _syaz1fxt _ect41odn _1ozdn7od _7xinn7od _t7aun7od _1v15u2gc _ilvcu2gc _m29uu2gc _17wyu2gc _pn28u2gc _gz9fu2gc _1hmyegat _vblregat _vbulegat _wozj1yev _1agb1yev _lkm81yev _tv41hkgb _1hmimyb0 _1ra01n1a _1d4j1y44 _1f8gstnw _1pzyb3bt _j1w0ww7y _13cdh2mm _15ba126e _zvy9f705 _qcxof705 _14y71a66 _j0l11wug _1weckb7n _1na21hna _1xx2grf3 _x7c815vq _lh0y15vq _1m3815vq _qk1e15vq _12l6ysn8 _uga3ysn8 _mx8b7mnp _1kr87mnp _xo19t94y _1bemt94y _nalpstnw _151dstnw _1exb1q9c _1hgu1q9c _1mgnt94y _nhket94y _h909m7j4 _scgayz1z _ipl81e17 _jeky1l04 _1gec1a66 _1gx21e5h _1ls01ule _vm2c1rh5 _12ok1rh5 _rude1ule _1q16glyw _1io6glyw _juomusic _lcwuusic _1552u2gc _12afu2gc _28ddu2gc _1i8zu2gc _12tu1a66 _zu0j1a66 _euyxusvi _cahfusvi _zhnuidpf _1amdidpf _mbgcpf9b _bu7zpf9b _131n1giz _gy101giz _1wfuwrk5 _16kzwrk5 _9kk3moej _cjus1w1g _9k2r1m30 _nhmw1m30 _yl021m30 _eiht5x2v _t9zb5x2v _mqok1w1g _3hsg1w1g _i7ngn7od _9wu1fb2s _1xcoh55r _1t361fxt _137bh55r _1k7d1fxt _97lipnps _12nh9lu1 _1g0517qg _i2ig10m5 _326z1fxt _113p131l _1n6tpnps _tgu817qg _1k47pnps _g0lx1fxt _ys4e131l _7gp8h55r _1yvq10m5 _1vww10m5 _1rju10m5 _1v0lh55r _wmyy17qg _748n17qg _1mfn17qg _1d7e17qg _p2vr17qg _19o610m5 _kxov17qg _1np517qg _m2f517qg _1b9tpnps _1tq6pnps _1rd2pnps _1pbkpnps _k3lipnps _13zt131l _2g12fb2s _k86b10m5 _b5iy131l _gti3131l _1f0gpnps _9d3e17qg _qdiapnps _72uvpnps _13dgkb7n _170714ej _1i3h1txw _1huoidpf _1a9lidpf _20bqidpf _1oggidpf _bympidpf _9nnjidpf" data-code-lang="" data-ds--code--code-block=""><SPAN class="prismjs _2rkoglpi _1dqoglyw _1wyb1crf _k48pi7a9 _1e0c1txw _vwz4gktf _1reo1wug _o572qvpr _1eimjvyg _bfhktkvp _syaz1fxt _ect41odn _1ozdn7od _7xinn7od _t7aun7od _1v15u2gc _ilvcu2gc _m29uu2gc _17wyu2gc _pn28u2gc _gz9fu2gc _1hmyegat _vblregat _vbulegat _wozj1yev _1agb1yev _lkm81yev _tv41hkgb _1hmimyb0 _1ra01n1a _1d4j1y44 _1f8gstnw _1pzyb3bt _j1w0ww7y _13cdh2mm _15ba126e _zvy9f705 _qcxof705 _14y71a66 _j0l11wug _1weckb7n _1na21hna _1xx2grf3 _x7c815vq _lh0y15vq _1m3815vq _qk1e15vq _12l6ysn8 _uga3ysn8 _mx8b7mnp _1kr87mnp _xo19t94y _1bemt94y _nalpstnw _151dstnw _1exb1q9c _1hgu1q9c _1mgnt94y _nhket94y _h909m7j4 _scgayz1z _ipl81e17 _jeky1l04 _1gec1a66 _1gx21e5h _1ls01ule _vm2c1rh5 _12ok1rh5 _rude1ule _1q16glyw _1io6glyw _juomusic _lcwuusic _1552u2gc _12afu2gc _28ddu2gc _1i8zu2gc _12tu1a66 _zu0j1a66 _euyxusvi _cahfusvi _zhnuidpf _1amdidpf _mbgcpf9b _bu7zpf9b _131n1giz _gy101giz _1wfuwrk5 _16kzwrk5 _9kk3moej _cjus1w1g _9k2r1m30 _nhmw1m30 _yl021m30 _eiht5x2v _t9zb5x2v _mqok1w1g _3hsg1w1g _i7ngn7od _9wu1fb2s _1xcoh55r _1t361fxt _137bh55r _1k7d1fxt _97lipnps _12nh9lu1 _1g0517qg _i2ig10m5 _326z1fxt _113p131l _1n6tpnps _tgu817qg _1k47pnps _g0lx1fxt _ys4e131l _7gp8h55r _1yvq10m5 _1vww10m5 _1rju10m5 _1v0lh55r _wmyy17qg _748n17qg _1mfn17qg _1d7e17qg _p2vr17qg _19o610m5 _kxov17qg _1np517qg _m2f517qg _1b9tpnps _1tq6pnps _1rd2pnps _1pbkpnps _k3lipnps _13zt131l _2g12fb2s _k86b10m5 _b5iy131l _gti3131l _1f0gpnps _9d3e17qg _qdiapnps _72uvpnps _13dgkb7n _170714ej _1i3h1txw _1huoidpf _1a9lidpf _20bqidpf _1oggidpf _bympidpf _9nnjidpf" data-code-lang="" data-ds--code--code-block="">Search for&nbsp;<CODE class="language-"><SPAN class="">--disable-features=</SPAN></CODE>&nbsp;and copy the whole value. <BR />For example,&nbsp;<BR /></SPAN></SPAN><LI-CODE lang="markup">--disable-features=OptimizationGuideModelDownloading,OptimizationHintsFetching,OptimizationTargetPrediction,OptimizationHints,TFLiteLanguageDetectionEnabled,HttpsUpgrades,HttpsFirstBalancedMode</LI-CODE> <P>So, the value is</P> <LI-CODE lang="markup">OptimizationGuideModelDownloading,OptimizationHintsFetching,OptimizationTargetPrediction,OptimizationHints,TFLiteLanguageDetectionEnabled,HttpsUpgrades,HttpsFirstBalancedMode</LI-CODE></LI> <LI class="code-block css-19e6trp">Append&nbsp;<SPAN class="prismjs _2rkoglpi _1dqoglyw _1wyb1crf _k48pi7a9 _1e0c1txw _vwz4gktf _1reo1wug _o572qvpr _1eimjvyg _bfhktkvp _syaz1fxt _ect41odn _1ozdn7od _7xinn7od _t7aun7od _1v15u2gc _ilvcu2gc _m29uu2gc _17wyu2gc _pn28u2gc _gz9fu2gc _1hmyegat _vblregat _vbulegat _wozj1yev _1agb1yev _lkm81yev _tv41hkgb _1hmimyb0 _1ra01n1a _1d4j1y44 _1f8gstnw _1pzyb3bt _j1w0ww7y _13cdh2mm _15ba126e _zvy9f705 _qcxof705 _14y71a66 _j0l11wug _1weckb7n _1na21hna _1xx2grf3 _x7c815vq _lh0y15vq _1m3815vq _qk1e15vq _12l6ysn8 _uga3ysn8 _mx8b7mnp _1kr87mnp _xo19t94y _1bemt94y _nalpstnw _151dstnw _1exb1q9c _1hgu1q9c _1mgnt94y _nhket94y _h909m7j4 _scgayz1z _ipl81e17 _jeky1l04 _1gec1a66 _1gx21e5h _1ls01ule _vm2c1rh5 _12ok1rh5 _rude1ule _1q16glyw _1io6glyw _juomusic _lcwuusic _1552u2gc _12afu2gc _28ddu2gc _1i8zu2gc _12tu1a66 _zu0j1a66 _euyxusvi _cahfusvi _zhnuidpf _1amdidpf _mbgcpf9b _bu7zpf9b _131n1giz _gy101giz _1wfuwrk5 _16kzwrk5 _9kk3moej _cjus1w1g _9k2r1m30 _nhmw1m30 _yl021m30 _eiht5x2v _t9zb5x2v _mqok1w1g _3hsg1w1g _i7ngn7od _9wu1fb2s _1xcoh55r _1t361fxt _137bh55r _1k7d1fxt _97lipnps _12nh9lu1 _1g0517qg _i2ig10m5 _326z1fxt _113p131l _1n6tpnps _tgu817qg _1k47pnps _g0lx1fxt _ys4e131l _7gp8h55r _1yvq10m5 _1vww10m5 _1rju10m5 _1v0lh55r _wmyy17qg _748n17qg _1mfn17qg _1d7e17qg _p2vr17qg _19o610m5 _kxov17qg _1np517qg _m2f517qg _1b9tpnps _1tq6pnps _1rd2pnps _1pbkpnps _k3lipnps _13zt131l _2g12fb2s _k86b10m5 _b5iy131l _gti3131l _1f0gpnps _9d3e17qg _qdiapnps _72uvpnps _13dgkb7n _170714ej _1i3h1txw _1huoidpf _1a9lidpf _20bqidpf _1oggidpf _bympidpf _9nnjidpf" data-code-lang="" data-ds--code--code-block=""><SPAN class="prismjs _2rkoglpi _1dqoglyw _1wyb1crf _k48pi7a9 _1e0c1txw _vwz4gktf _1reo1wug _o572qvpr _1eimjvyg _bfhktkvp _syaz1fxt _ect41odn _1ozdn7od _7xinn7od _t7aun7od _1v15u2gc _ilvcu2gc _m29uu2gc _17wyu2gc _pn28u2gc _gz9fu2gc _1hmyegat _vblregat _vbulegat _wozj1yev _1agb1yev _lkm81yev _tv41hkgb _1hmimyb0 _1ra01n1a _1d4j1y44 _1f8gstnw _1pzyb3bt _j1w0ww7y _13cdh2mm _15ba126e _zvy9f705 _qcxof705 _14y71a66 _j0l11wug _1weckb7n _1na21hna _1xx2grf3 _x7c815vq _lh0y15vq _1m3815vq _qk1e15vq _12l6ysn8 _uga3ysn8 _mx8b7mnp _1kr87mnp _xo19t94y _1bemt94y _nalpstnw _151dstnw _1exb1q9c _1hgu1q9c _1mgnt94y _nhket94y _h909m7j4 _scgayz1z _ipl81e17 _jeky1l04 _1gec1a66 _1gx21e5h _1ls01ule _vm2c1rh5 _12ok1rh5 _rude1ule _1q16glyw _1io6glyw _juomusic _lcwuusic _1552u2gc _12afu2gc _28ddu2gc _1i8zu2gc _12tu1a66 _zu0j1a66 _euyxusvi _cahfusvi _zhnuidpf _1amdidpf _mbgcpf9b _bu7zpf9b _131n1giz _gy101giz _1wfuwrk5 _16kzwrk5 _9kk3moej _cjus1w1g _9k2r1m30 _nhmw1m30 _yl021m30 _eiht5x2v _t9zb5x2v _mqok1w1g _3hsg1w1g _i7ngn7od _9wu1fb2s _1xcoh55r _1t361fxt _137bh55r _1k7d1fxt _97lipnps _12nh9lu1 _1g0517qg _i2ig10m5 _326z1fxt _113p131l _1n6tpnps _tgu817qg _1k47pnps _g0lx1fxt _ys4e131l _7gp8h55r _1yvq10m5 _1vww10m5 _1rju10m5 _1v0lh55r _wmyy17qg _748n17qg _1mfn17qg _1d7e17qg _p2vr17qg _19o610m5 _kxov17qg _1np517qg _m2f517qg _1b9tpnps _1tq6pnps _1rd2pnps _1pbkpnps _k3lipnps _13zt131l _2g12fb2s _k86b10m5 _b5iy131l _gti3131l _1f0gpnps _9d3e17qg _qdiapnps _72uvpnps _13dgkb7n _170714ej _1i3h1txw _1huoidpf _1a9lidpf _20bqidpf _1oggidpf _bympidpf _9nnjidpf" data-code-lang="" data-ds--code--code-block=""><CODE class="language-"><SPAN class="">,TrackingProtection3pcd</SPAN></CODE>&nbsp;to the list of values.&nbsp;<BR /></SPAN></SPAN><LI-CODE lang="markup">OptimizationGuideModelDownloading,OptimizationHintsFetching,OptimizationTargetPrediction,OptimizationHints,TFLiteLanguageDetectionEnabled,HttpsUpgrades,HttpsFirstBalancedMode,TrackingProtection3pcd</LI-CODE></LI> </OL> <P data-renderer-start-pos="900">&nbsp;</P> <H5>Step 2: Apply the Configuration</H5> <P>This feature can be disabled for all monitors running on the ActiveGate, or for a single monitor.&nbsp;</P> <P><STRONG>Note:&nbsp;</STRONG>These changes persist on update, so if new features are disabled by default, you may need to update your snippet.</P> <P>&nbsp;</P> <H6>Option A: All Browser Monitors on the ActiveGate</H6> <OL> <LI>On the ActiveGate, open the<SPAN>&nbsp;</SPAN><CODE>user.properties</CODE><SPAN>&nbsp;</SPAN><SPAN>file</SPAN></LI> </OL> <OL> <LI style="list-style-type: none;"> <UL> <LI><CODE>C:\\ProgramData\\dynatrace\\synthetic\\config\\user.properties</CODE><SPAN>&nbsp;</SPAN>on Windows</LI> <LI><CODE>/var/lib/dynatrace/synthetic/config/user.properties</CODE><SPAN>&nbsp;</SPAN>on Linux</LI> </UL> </LI> <LI>Add the following line<BR /><LI-CODE lang="markup">com.ruxit.vuc.poolConfig.playerConfig.toRemoveStartupParams=--disable-features​</LI-CODE></LI> <LI>Them on the following line, add the <SPAN class="prismjs _2rkoglpi _1dqoglyw _1wyb1crf _k48pi7a9 _1e0c1txw _vwz4gktf _1reo1wug _o572qvpr _1eimjvyg _bfhktkvp _syaz1fxt _ect41odn _1ozdn7od _7xinn7od _t7aun7od _1v15u2gc _ilvcu2gc _m29uu2gc _17wyu2gc _pn28u2gc _gz9fu2gc _1hmyegat _vblregat _vbulegat _wozj1yev _1agb1yev _lkm81yev _tv41hkgb _1hmimyb0 _1ra01n1a _1d4j1y44 _1f8gstnw _1pzyb3bt _j1w0ww7y _13cdh2mm _15ba126e _zvy9f705 _qcxof705 _14y71a66 _j0l11wug _1weckb7n _1na21hna _1xx2grf3 _x7c815vq _lh0y15vq _1m3815vq _qk1e15vq _12l6ysn8 _uga3ysn8 _mx8b7mnp _1kr87mnp _xo19t94y _1bemt94y _nalpstnw _151dstnw _1exb1q9c _1hgu1q9c _1mgnt94y _nhket94y _h909m7j4 _scgayz1z _ipl81e17 _jeky1l04 _1gec1a66 _1gx21e5h _1ls01ule _vm2c1rh5 _12ok1rh5 _rude1ule _1q16glyw _1io6glyw _juomusic _lcwuusic _1552u2gc _12afu2gc _28ddu2gc _1i8zu2gc _12tu1a66 _zu0j1a66 _euyxusvi _cahfusvi _zhnuidpf _1amdidpf _mbgcpf9b _bu7zpf9b _131n1giz _gy101giz _1wfuwrk5 _16kzwrk5 _9kk3moej _cjus1w1g _9k2r1m30 _nhmw1m30 _yl021m30 _eiht5x2v _t9zb5x2v _mqok1w1g _3hsg1w1g _i7ngn7od _9wu1fb2s _1xcoh55r _1t361fxt _137bh55r _1k7d1fxt _97lipnps _12nh9lu1 _1g0517qg _i2ig10m5 _326z1fxt _113p131l _1n6tpnps _tgu817qg _1k47pnps _g0lx1fxt _ys4e131l _7gp8h55r _1yvq10m5 _1vww10m5 _1rju10m5 _1v0lh55r _wmyy17qg _748n17qg _1mfn17qg _1d7e17qg _p2vr17qg _19o610m5 _kxov17qg _1np517qg _m2f517qg _1b9tpnps _1tq6pnps _1rd2pnps _1pbkpnps _k3lipnps _13zt131l _2g12fb2s _k86b10m5 _b5iy131l _gti3131l _1f0gpnps _9d3e17qg _qdiapnps _72uvpnps _13dgkb7n _170714ej _1i3h1txw _1huoidpf _1a9lidpf _20bqidpf _1oggidpf _bympidpf _9nnjidpf" data-code-lang="" data-ds--code--code-block=""><CODE class="language-"><SPAN class="">--disable-features</SPAN></CODE></SPAN>&nbsp;snippet created earlier after&nbsp;<SPAN class="prismjs _2rkoglpi _1dqoglyw _1wyb1crf _k48pi7a9 _1e0c1txw _vwz4gktf _1reo1wug _o572qvpr _1eimjvyg _bfhktkvp _syaz1fxt _ect41odn _1ozdn7od _7xinn7od _t7aun7od _1v15u2gc _ilvcu2gc _m29uu2gc _17wyu2gc _pn28u2gc _gz9fu2gc _1hmyegat _vblregat _vbulegat _wozj1yev _1agb1yev _lkm81yev _tv41hkgb _1hmimyb0 _1ra01n1a _1d4j1y44 _1f8gstnw _1pzyb3bt _j1w0ww7y _13cdh2mm _15ba126e _zvy9f705 _qcxof705 _14y71a66 _j0l11wug _1weckb7n _1na21hna _1xx2grf3 _x7c815vq _lh0y15vq _1m3815vq _qk1e15vq _12l6ysn8 _uga3ysn8 _mx8b7mnp _1kr87mnp _xo19t94y _1bemt94y _nalpstnw _151dstnw _1exb1q9c _1hgu1q9c _1mgnt94y _nhket94y _h909m7j4 _scgayz1z _ipl81e17 _jeky1l04 _1gec1a66 _1gx21e5h _1ls01ule _vm2c1rh5 _12ok1rh5 _rude1ule _1q16glyw _1io6glyw _juomusic _lcwuusic _1552u2gc _12afu2gc _28ddu2gc _1i8zu2gc _12tu1a66 _zu0j1a66 _euyxusvi _cahfusvi _zhnuidpf _1amdidpf _mbgcpf9b _bu7zpf9b _131n1giz _gy101giz _1wfuwrk5 _16kzwrk5 _9kk3moej _cjus1w1g _9k2r1m30 _nhmw1m30 _yl021m30 _eiht5x2v _t9zb5x2v _mqok1w1g _3hsg1w1g _i7ngn7od _9wu1fb2s _1xcoh55r _1t361fxt _137bh55r _1k7d1fxt _97lipnps _12nh9lu1 _1g0517qg _i2ig10m5 _326z1fxt _113p131l _1n6tpnps _tgu817qg _1k47pnps _g0lx1fxt _ys4e131l _7gp8h55r _1yvq10m5 _1vww10m5 _1rju10m5 _1v0lh55r _wmyy17qg _748n17qg _1mfn17qg _1d7e17qg _p2vr17qg _19o610m5 _kxov17qg _1np517qg _m2f517qg _1b9tpnps _1tq6pnps _1rd2pnps _1pbkpnps _k3lipnps _13zt131l _2g12fb2s _k86b10m5 _b5iy131l _gti3131l _1f0gpnps _9d3e17qg _qdiapnps _72uvpnps _13dgkb7n _170714ej _1i3h1txw _1huoidpf _1a9lidpf _20bqidpf _1oggidpf _bympidpf _9nnjidpf" data-code-lang="" data-ds--code--code-block=""><CODE class="language-"><SPAN class="">com.ruxit.vuc.poolConfig.playerConfig.additionalStartupParams=--disable-features</SPAN></CODE>. For example<BR /></SPAN>&nbsp;<LI-CODE lang="markup">com.ruxit.vuc.poolConfig.playerConfig.toRemoveStartupParams=--disable-features​ com.ruxit.vuc.poolConfig.playerConfig.additionalStartupParams=--disable-features=OptimizationGuideModelDownloading,OptimizationHintsFetching,OptimizationTargetPrediction,OptimizationHints,TFLiteLanguageDetectionEnabled,HttpsUpgrades,HttpsFirstBalancedMode,TrackingProtection3pcd​</LI-CODE></LI> </OL> <P data-renderer-start-pos="900">&nbsp;</P> <H6>Option B: Single Browser Monitor</H6> <OL> <LI>Open <STRONG>Monitor → Settings → Recorded Clickpath</STRONG>.</LI> <LI>Switch to <STRONG>Script</STRONG> mode.</LI> <LI>Add the following snippet into the configuration section and update the value to be the snippet created earlier<BR /><LI-CODE lang="markup">, "experimentalProperties": [{ "name": "disable-features", "value": "OptimizationGuideModelDownloading,OptimizationHintsFetching,OptimizationTargetPrediction,OptimizationHints,TFLiteLanguageDetectionEnabled,HttpsUpgrades,HttpsFirstBalancedMode,TrackingProtection3pcd​" }]​</LI-CODE><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HannahM_0-1746635450390.png"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/27887iDF837AC21B480FDC/image-size/medium?v=v2&amp;px=400" alt="HannahM_0-1746635450390.png" title="HannahM_0-1746635450390.png" /></span></LI> <LI> <P>&nbsp;</P> Save your changes</LI> </OL> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="css-1vj5wz3" data-testid="issue-comment-base.ui.comment.ak-comment.3809103-footer"> <DIV class="_otyr1b66 _4t3igktf _1tke1ns9" data-testid="issue-comment-base.ui.comment.reactions-container"> <DIV class="_2rkoo7ao _1e0c1txw _1n261g80 _kqswh2mm _4cvr1h6o _19pkr5cr _13vtidpf" data-testid="render-reactions"> <DIV class="_s7n4nkob _1pra1o8l _1e0c1o8l _19pk1b66" data-testid="reactionPicker-testid">&nbsp;</DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="_kqswh2mm" data-testid="highlight-actions.ui.target.container.issue-layout.DEM-7116">&nbsp;</DIV> </DIV> </DIV> <DIV class="_16jlidpf _1o9zidpf _1bsb1ejb _1wpz1fhb _1e0c1txw _1bah1h6o _nt751r31 _49pcglyw _1hvw1o36 _80omuf7j _1ltvidpf" data-component-selector="jira-issue-view-common-component-resize-handle" data-testid="flex-resizer.ui.handle.resizer"> <DIV class="_1bsbo7ao _4t3i1osq _kqswstnw _ca0qze3t _u5f3ze3t _n3tdze3t _19bvze3t _syaz3acm _bfhk18uv _k8m01ylx _1oec1yx9 _1lww5cps _vp7g1p6i _30l31p6i _1dr21ylx _1s5z1ylx _1cg4fnf5 _le1bfnf5 _1gglglyw _9h8h1p6i _d0aluf7j _1gavfnf5"><SPAN class="_ca0qidpf _u5f3idpf _n3tdidpf _19bvidpf _19itidpf _1reo15vq _18m915vq _1bsbt94y _4t3it94y _kqswstnw _ogto7mnp _uiztglyw _o5721q9c"><INPUT id="2" max="1" min="0" step="0.01" type="range" value="0.65" aria-valuetext="65% width" /><LABEL for="2">Resize issue view side panel.</LABEL></SPAN></DIV> </DIV> <H2>What's next</H2> <P>If this does not resolve the issue, please open a support ticket and provide</P> <UL> <LI>a link to the affected monitor</LI> <LI>mention this article and any other troubleshooting steps taken</LI> </UL> <P>&nbsp;</P> <H3><STRONG><SPAN data-contrast="auto">Related reading</SPAN></STRONG></H3> <P><SPAN data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}"><span class="lia-unicode-emoji" title=":open_book:">📖</span>&nbsp; <A href="https://docs.dynatrace.com/docs/observe/digital-experience/synthetic-monitoring/browser-monitors/script-mode-for-browser-monitor-configuration#edit-the-script" target="_self" rel="noopener noreferrer">Script mode for Browser monitor configuration</A><BR /></SPAN><span class="lia-unicode-emoji" title=":open_book:">📖</span>&nbsp; <A id="link_6" class="page-link lia-link-navigation lia-custom-event" style="font-family: inherit; background-color: #ffffff;" href="https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/ta-p/250426" target="_blank" rel="noopener">Synthetic Troubleshooting Map</A></P> <P><SPAN data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}"><span class="lia-unicode-emoji" title=":open_book:">📖</span>&nbsp; <A id="link_6" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Browser-Monitor-Error-Codes/ta-p/198177" target="_blank" rel="noopener">Synthetic Browser Monitor Error Codes</A></SPAN></P> </DIV> Fri, 21 Aug 2026 14:44:49 GMT HannahM 2026-08-21T14:44:49Z https://community.dynatrace.com/t5/Troubleshooting/Browser-Monitors-How-to-enable-3rd-Party-cookies/ta-p/274792 <P><LI-TOC indent="15" liststyle="disc" maxheadinglevel="2"></LI-TOC></P> <DIV class="lia-message-template-content-zone"> <P>*<EM>Use a table of contents for longer articles.&nbsp;</EM></P> <H2>Summary</H2> <P><EM>*This is a mandatory section.</EM></P> <P><EM>Short description of which part of the Dynatrace platform the article refers to and what kind of problem it will help resolve/ task it will describe.</EM></P> <P>&nbsp;</P> <H2>Problem</H2> <P><EM>*This is a mandatory section.</EM></P> <P><EM>Provide a precise description of the problem/ task to be described. Use anonymized screenshots, and include text for&nbsp;important messages, errors, or information that will help the customer find this article when searching.</EM></P> <P>&nbsp;</P> <H2>Troubleshooting steps</H2> <P><EM>*This section can be omitted as necessary.</EM></P> <P><EM>Explain what troubleshooting steps should be taken to ensure the problem matches this article.</EM></P> <P>&nbsp;</P> <H2>Resolution</H2> <P><EM>*This section can be omitted for articles that guide customers on case creation.</EM></P> <P><EM>Explain the solution or all possible solutions resulting from the troubleshooting steps.<BR /><BR /></EM></P> <H2>What's next</H2> <P><EM>*This is a mandatory section. Customers need a way to respond or follow up if they have questions.&nbsp;</EM></P> <P><EM>Explain what to do if the article didn't help.&nbsp;</EM><EM>Note that there are multiple options available, including:</EM></P> <OL> <LI><EM><STRONG>Opening a chat or support case&nbsp;</STRONG>- be as specific as possible about the information the customer should include in the case.&nbsp;</EM><EM>Use the following formula and fill or change the bullet points:<BR /><BR /></EM> If this article didn't help, <STRONG>create a chat or open a support case</STRONG> <UL> <LI>Mention that you reviewed this article.</LI> <LI>Include the following details: <UL> <LI>Link to XYZ</LI> <LI>Screenshot of XYZ</LI> <LI>Information about XYZ</LI> </UL> </LI> </UL> </LI> <LI><EM><STRONG>Suggesting Product Idea</STRONG> - encourage the customer to suggest/ vote for a Product Idea explaining their business use case.<BR /></EM> <DIV>Please submit a Product Idea with detailed information about your request and use case in the Product Ideas forum. Our Product Management team regularly reviews these suggestions:</DIV> <A href="https://community.dynatrace.com/t5/Dynatrace-product-ideas/idb-p/DynatraceProductIdeas" target="_blank" rel="noopener">https://community.dynatrace.com/t5/Dynatrace-product-ideas/idb-p/DynatraceProductIdeas</A></LI> <LI><STRONG><EM>Explain this will change in the future </EM></STRONG><EM>- explain that this behavior will change in a future release. (No product idea / support case needed)</EM></LI> <LI><STRONG><EM>Alternatives -</EM></STRONG><EM>&nbsp;any other actions or links to other articles that could move the customer forward.</EM></LI> </OL> <H2><BR />Related reading</H2> <P><EM>*Link this article to other relevant configuration or troubleshooting guides, including any applicable troubleshooting maps.<BR />:open_book:&nbsp;&nbsp;</EM><A href="https://community.dynatrace.com/t5/Troubleshooting/" target="_blank" rel="noopener">XXX Troubleshooting Map</A></P> <P>:open_book:&nbsp; Link 1</P> <P>:open_book:&nbsp; Link 2</P> <P>:open_book:&nbsp; Link 3</P> <P>:open_book:&nbsp; Link 4</P> </DIV> Fri, 21 Aug 2026 14:44:49 GMT https://community.dynatrace.com/t5/Troubleshooting/Browser-Monitors-How-to-enable-3rd-Party-cookies/ta-p/274792 HannahM 2026-08-21T14:44:49Z