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    <title>article How to ignore background XHRs in Browser Clickpath monitors in Troubleshooting</title>
    <link>https://community.dynatrace.com/t5/Troubleshooting/How-to-ignore-background-XHRs-in-Browser-Clickpath-monitors/ta-p/283087</link>
    <description>&lt;P&gt;&lt;LI-TOC indent="15" liststyle="disc" maxheadinglevel="2"&gt;&lt;/LI-TOC&gt;&lt;/P&gt;
&lt;DIV class="lia-message-template-content-zone"&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H2&gt;Summary&lt;/H2&gt;
&lt;P&gt;Background XHRs can be seen in Synthetic Monitors as the only XHR for some events, making them actions and billable.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://docs.dynatrace.com/docs/manage/monitoring-consumption-classic/digital-experience-monitoring-units#synthetic" target="_self"&gt;Classic licensing documentation&lt;/A&gt;&amp;nbsp;&lt;BR /&gt;&lt;A href="https://docs.dynatrace.com/docs/manage/dynatrace-platform-subscription/capabilities/digital-experience-monitoring#browser-monitors-clickpaths" target="_self"&gt;DPS documentation&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;This article explains how to stop capturing these XHRs.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H2&gt;Problem&lt;/H2&gt;
&lt;P&gt;Some applications have background XHRs to keep the page alive or for monitoring purposes. A user action does not trigger these XHRs, and as a user, I am not interested in their timings.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H2&gt;Resolution&lt;/H2&gt;
&lt;P&gt;Add the custom Javascript property &lt;STRONG&gt;ote&lt;/STRONG&gt;, only trusted events, and set it to 1. This will ensure that only&amp;nbsp;user actions triggered by a user are captured, and background ones will be ignored.&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
&lt;LI class="_16276mt1-1-7-3"&gt;
&lt;P class="_487p2n0-1-7-3 _da9a8v0-1-7-3 _da9a8v2-1-7-3 _da9a8v3-1-7-3 _da9a8vb-1-7-3 sc-d1bf1c63-0 iVriGI"&gt;Go to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG class="_wxp4dd0-1-7-3"&gt;Synthetic Classic app.&lt;/STRONG&gt;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI class="_16276mt1-1-7-3"&gt;
&lt;P class="_487p2n0-1-7-3 _da9a8v0-1-7-3 _da9a8v2-1-7-3 _da9a8v3-1-7-3 _da9a8vb-1-7-3 sc-d1bf1c63-0 iVriGI"&gt;Select the browser monitor you want to configure.&lt;/P&gt;
&lt;/LI&gt;
&lt;LI class="_16276mt1-1-7-3"&gt;
&lt;P class="_487p2n0-1-7-3 _da9a8v0-1-7-3 _da9a8v2-1-7-3 _da9a8v3-1-7-3 _da9a8vb-1-7-3 sc-d1bf1c63-0 iVriGI"&gt;Select&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG class="_wxp4dd0-1-7-3"&gt;Edit&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;from the quick links to go to monitor settings.&amp;nbsp;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI class="_16276mt1-1-7-3"&gt;
&lt;P class="_487p2n0-1-7-3 _da9a8v0-1-7-3 _da9a8v2-1-7-3 _da9a8v3-1-7-3 _da9a8vb-1-7-3 sc-d1bf1c63-0 iVriGI" data-unlink="true"&gt;Select &lt;STRONG&gt;Advanced Setup.&lt;/STRONG&gt;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI&gt;Enable &lt;STRONG&gt;&lt;STRONG&gt;Enable custom RUM JavaScript settings.&lt;BR /&gt;&lt;/STRONG&gt;&lt;/STRONG&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HannahM_0-1754399333145.png"&gt;&lt;img src="https://community.dynatrace.com/t5/image/serverpage/image-id/29389i66800D9769928E94/image-size/medium?v=v2&amp;amp;px=400" alt="HannahM_0-1754399333145.png" title="HannahM_0-1754399333145.png" /&gt;&lt;/span&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI&gt;Scroll to the bottom of the page and add&amp;nbsp;&lt;STRONG&gt;ote=1 &lt;/STRONG&gt;in &lt;STRONG&gt;&lt;STRONG&gt;Custom configuration properties.&amp;nbsp;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/STRONG&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HannahM_1-1754399444098.png"&gt;&lt;img src="https://community.dynatrace.com/t5/image/serverpage/image-id/29390i05D11CD76CA06CB9/image-size/medium?v=v2&amp;amp;px=400" alt="HannahM_1-1754399444098.png" title="HannahM_1-1754399444098.png" /&gt;&lt;/span&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;/LI&gt;
&lt;LI&gt;Select&lt;STRONG&gt; Save changes.&lt;/STRONG&gt;&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H2&gt;What's next&lt;/H2&gt;
&lt;P&gt;If the above steps didn't resolve the issue, open a chat and provide a link to the monitor, along with details of the troubleshooting steps you have already completed.&lt;/P&gt;
&lt;H3&gt;&lt;SPAN&gt;Related reading&lt;/SPAN&gt;&lt;/H3&gt;
&lt;P&gt;&lt;SPAN&gt;&lt;span class="lia-unicode-emoji" title=":open_book:"&gt;📖&lt;/span&gt;&amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;&lt;A class="" href="https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/ta-p/250426" target="_blank" rel="noopener"&gt;Synthetic Troubleshooting Map&lt;/A&gt;&lt;/P&gt;
&lt;/DIV&gt;</description>
    <pubDate>Fri, 21 Aug 2026 13:50:41 GMT</pubDate>
    <dc:creator>HannahM</dc:creator>
    <dc:date>2026-08-21T13:50:41Z</dc:date>
    <item>
      <title>How to ignore background XHRs in Browser Clickpath monitors</title>
      <link>https://community.dynatrace.com/t5/Troubleshooting/How-to-ignore-background-XHRs-in-Browser-Clickpath-monitors/ta-p/283087</link>
      <description>&lt;P&gt;&lt;LI-TOC indent="15" liststyle="disc" maxheadinglevel="2"&gt;&lt;/LI-TOC&gt;&lt;/P&gt;
&lt;DIV class="lia-message-template-content-zone"&gt;
&lt;P&gt;*&lt;EM&gt;Use a table of contents for longer articles.&amp;nbsp;&lt;/EM&gt;&lt;/P&gt;
&lt;H2&gt;Summary&lt;/H2&gt;
&lt;P&gt;&lt;EM&gt;*This is a mandatory section.&lt;/EM&gt;&lt;/P&gt;
&lt;P&gt;&lt;EM&gt;Short description of which part of the Dynatrace platform the article refers to and what kind of problem it will help resolve/ task it will describe.&lt;/EM&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H2&gt;Problem&lt;/H2&gt;
&lt;P&gt;&lt;EM&gt;*This is a mandatory section.&lt;/EM&gt;&lt;/P&gt;
&lt;P&gt;&lt;EM&gt;Provide a precise description of the problem/ task to be described. Use anonymized screenshots, and include text for&amp;nbsp;important messages, errors, or information that will help the customer find this article when searching.&lt;/EM&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H2&gt;Troubleshooting steps&lt;/H2&gt;
&lt;P&gt;&lt;EM&gt;*This section can be omitted as necessary.&lt;/EM&gt;&lt;/P&gt;
&lt;P&gt;&lt;EM&gt;Explain what troubleshooting steps should be taken to ensure the problem matches this article.&lt;/EM&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H2&gt;Resolution&lt;/H2&gt;
&lt;P&gt;&lt;EM&gt;*This section can be omitted for articles that guide customers on case creation.&lt;/EM&gt;&lt;/P&gt;
&lt;P&gt;&lt;EM&gt;Explain the solution or all possible solutions resulting from the troubleshooting steps.&lt;BR /&gt;&lt;BR /&gt;&lt;/EM&gt;&lt;/P&gt;
&lt;H2&gt;What's next&lt;/H2&gt;
&lt;P&gt;&lt;EM&gt;*This is a mandatory section. Customers need a way to respond or follow up if they have questions.&amp;nbsp;&lt;/EM&gt;&lt;/P&gt;
&lt;P&gt;&lt;EM&gt;Explain what to do if the article didn't help.&amp;nbsp;&lt;/EM&gt;&lt;EM&gt;Note that there are multiple options available, including:&lt;/EM&gt;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;&lt;EM&gt;&lt;STRONG&gt;Opening a chat or support case&amp;nbsp;&lt;/STRONG&gt;- be as specific as possible about the information the customer should include in the case.&amp;nbsp;&lt;/EM&gt;&lt;EM&gt;Use the following formula and fill or change the bullet points:&lt;BR /&gt;&lt;BR /&gt;&lt;/EM&gt; If this article didn't help, &lt;STRONG&gt;create a chat or open a support case&lt;/STRONG&gt;
&lt;UL&gt;
&lt;LI&gt;Mention that you reviewed this article.&lt;/LI&gt;
&lt;LI&gt;Include the following details:
&lt;UL&gt;
&lt;LI&gt;Link to XYZ&lt;/LI&gt;
&lt;LI&gt;Screenshot of XYZ&lt;/LI&gt;
&lt;LI&gt;Information about XYZ&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;&lt;EM&gt;&lt;STRONG&gt;Suggesting Product Idea&lt;/STRONG&gt; - encourage the customer to suggest/ vote for a Product Idea explaining their business use case.&lt;BR /&gt;&lt;/EM&gt;
&lt;DIV&gt;Please submit a Product Idea with detailed information about your request and use case in the Product Ideas forum. Our Product Management team regularly reviews these suggestions:&lt;/DIV&gt;
&lt;A href="https://community.dynatrace.com/t5/Dynatrace-product-ideas/idb-p/DynatraceProductIdeas" target="_blank" rel="noopener"&gt;https://community.dynatrace.com/t5/Dynatrace-product-ideas/idb-p/DynatraceProductIdeas&lt;/A&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;STRONG&gt;&lt;EM&gt;Explain this will change in the future &lt;/EM&gt;&lt;/STRONG&gt;&lt;EM&gt;- explain that this behavior will change in a future release. (No product idea / support case needed)&lt;/EM&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;STRONG&gt;&lt;EM&gt;Alternatives -&lt;/EM&gt;&lt;/STRONG&gt;&lt;EM&gt;&amp;nbsp;any other actions or links to other articles that could move the customer forward.&lt;/EM&gt;&lt;/LI&gt;
&lt;/OL&gt;
&lt;H2&gt;&lt;BR /&gt;Related reading&lt;/H2&gt;
&lt;P&gt;&lt;EM&gt;*Link this article to other relevant configuration or troubleshooting guides, including any applicable troubleshooting maps.&lt;BR /&gt;:open_book:&amp;nbsp;&amp;nbsp;&lt;/EM&gt;&lt;A href="https://community.dynatrace.com/t5/Troubleshooting/" target="_blank" rel="noopener"&gt;XXX Troubleshooting Map&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;:open_book:&amp;nbsp; Link 1&lt;/P&gt;
&lt;P&gt;:open_book:&amp;nbsp; Link 2&lt;/P&gt;
&lt;P&gt;:open_book:&amp;nbsp; Link 3&lt;/P&gt;
&lt;P&gt;:open_book:&amp;nbsp; Link 4&lt;/P&gt;
&lt;/DIV&gt;</description>
      <pubDate>Fri, 21 Aug 2026 13:50:41 GMT</pubDate>
      <guid>https://community.dynatrace.com/t5/Troubleshooting/How-to-ignore-background-XHRs-in-Browser-Clickpath-monitors/ta-p/283087</guid>
      <dc:creator>HannahM</dc:creator>
      <dc:date>2026-08-21T13:50:41Z</dc:date>
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