https://community.dynatrace.com/t5/Troubleshooting/Troubleshooting-logs-ingested-via-Fluent-Bit/ta-p/283718 <P><LI-TOC indent="15" liststyle="disc" maxheadinglevel="2"></LI-TOC></P> <DIV class="lia-message-template-content-zone"> <H1>&nbsp;</H1> <H1>Summary</H1> <P><SPAN>This troubleshooting article will help resolve some common issues faced while ingesting logs into <A href="https://docs.dynatrace.com/docs/analyze-explore-automate/logs/lma-log-ingestion/lma-stream-logs-with-fluent-bit" target="_self">Dynatrace via Fluent Bit.</A></SPAN></P> <H1>&nbsp;</H1> <H1>Troubleshooting steps</H1> <OL> <LI>Make sure the token is a&nbsp;<SPAN>&nbsp;</SPAN><A class="_z2r50s3-1-8-0 _1iksxp40-1-8-0 sc-3cdd2013-1 ivMpWt" title="Find out how to get authenticated to use the Dynatrace API." href="https://docs.dynatrace.com/docs/discover-dynatrace/references/dynatrace-api/basics/dynatrace-api-authentication" target="_blank" rel="noopener">Dynatrace API token</A><SPAN>&nbsp;</SPAN>with the<SPAN>&nbsp;</SPAN><CODE class="_1v51izp0-1-8-0">logs.ingest</CODE><SPAN>&nbsp;</SPAN>(Ingest Logs) scope.</LI> <LI>Make sure&nbsp;&nbsp;<A class="_z2r50s3-1-8-0 _1v1skpy0-1-8-0 sc-3cdd2013-0 eccFTo" href="https://dt-url.net/zd034je" target="_blank" rel="noopener">Deploy Fluent Bit</A>&nbsp;is deployed successfully.</LI> <LI>Once deployed, ensure the Fluent Bit pod is running. This can be checked by running the command&nbsp;<LI-CODE lang="python">kubectl get pods -n &lt;namespace&gt; ​</LI-CODE></LI> <LI>&nbsp;Ensure the HTTP output plugin, which sends logs to the Dynatrace generic logs ingest endpoint through the configuration file, is configured correctly. <OL> <LI>Edit the configmap by running the command below and adding the contents below to it.<BR /><LI-CODE lang="python">kubectl edit configmap fluent-bit -n &lt;namespace&gt; ​</LI-CODE><LI-CODE lang="python">[OUTPUT] name http match * header Content-Type application/json; charset=utf-8 header Authorization Api-Token {your-API-token-here} allow_duplicated_headers false host {your-environment-id}.live.dynatrace.com Port 443 URI /api/v2/logs/ingest Format json json_date_format iso8601 json_date_key timestamp tls On tls.verify On​</LI-CODE></LI> <LI>Run the command below to check if the logs are sent successfully to Dynatrace.<LI-CODE lang="python">kubectl logs &lt;fluent-bit pod-name&gt; -n &lt;namespace&gt; | grep {your-environment-id} </LI-CODE>You'll get similar logs like this repeating.<BR /><LI-CODE lang="python">[timestamp][ info] [output:http:http.2] {your-environment-id}:443, HTTP status=204​</LI-CODE></LI> </OL> </LI> </OL> <P class="lia-indent-padding-left-90px lia-align-justify">An HTTP status of 204 means the request was accepted. <BR />Other possible responses include '401 Unauthorized' if you used a bad token, or any of the responses listed <A href="https://docs.dynatrace.com/docs/shortlink/api-log-monitoring-v2-post-ingest#response" target="_self">here.</A></P> <H1><BR />What's next</H1> <P><SPAN>If none of the steps in this article resolved the issue, open a chat&nbsp;or support ticket and</SPAN>&nbsp;provide the following details:&nbsp;&nbsp;</P> <UL> <LI>Sample logs created by the pods.</LI> <LI>Output of the following commands:<BR /><LI-CODE lang="markup">kubectl logs &lt;fluent-bit pod-name&gt; -n &lt;namespace&gt; &gt; pod-logs.txt kubectl describe pod &lt;fluent-bit pod-name&gt; -n &lt;namespace&gt; &gt; pod-describe.txt kubectl get configmap &lt;fluent-bit configmap-name&gt; -n &lt;namespace&gt; -o yaml &gt; configmap.yaml​</LI-CODE></LI> </UL> <P>&nbsp;</P> <DIV class="p-client_container"> <DIV class="p-ia4_client_container"> <DIV class="p-ia4_client p-ia4_client--with-search-in-top-nav p-ia4_client--workspace-switcher-rail-visibletest p-ia4_client--sidebar-wide p-ia4_client--narrow-feature-on"> <DIV class="p-client_workspace_wrapper" role="tabpanel" aria-label="Dynatrace"> <DIV class="p-client_workspace" role="tabpanel" aria-label="DMs"> <DIV class="p-client_workspace__layout"> <DIV class="active-managed-focus-container" role="none"> <DIV class="p-view_contents p-view_contents--primary" tabindex="-1" role="dialog" aria-label="Conversation with Anton Konikov"> <DIV class="tabbed_channel__Abx5r"> <DIV class="tabbed_channel__Abx5r"> <DIV class="channel_tab_panel__zJ5Bt c-tabs__tab_panel c-tabs__tab_panel--active c-tabs__tab_panel--full_height" role="none" data-qa="tabs_content_container"> <DIV class="p-file_drag_drop__container"> <DIV class="p-workspace__primary_view_body"> <DIV class="p-message_pane p-message_pane--classic-nav p-message_pane--scrollbar-float-adjustment p-message_pane--with-bookmarks-bar" data-qa="message_pane"> <DIV role="presentation"> <DIV class="c-virtual_list c-virtual_list--scrollbar c-message_list c-message_list--floating c-message_list--dark c-scrollbar c-scrollbar--fade" role="presentation"> <DIV class="c-scrollbar__hider" role="presentation" data-qa="slack_kit_scrollbar"> <DIV class="c-scrollbar__child" role="presentation"> <DIV class="c-virtual_list__scroll_container" tabindex="-1" role="list" aria-label="Anton Konikov (direct message, active)" data-qa="slack_kit_list"> <DIV id="1734101723.604509" class="c-virtual_list__item" tabindex="0" role="listitem" data-item-key="1734101723.604509" data-qa="virtual-list-item" aria-setsize="-1"> <DIV class="c-message_kit__background p-message_pane_message__message c-message_kit__message p-message_pane_message__message--last" role="presentation" data-qa-placeholder="false" data-qa-unprocessed="false" data-qa="message_container"> <DIV class="c-message_kit__hover" role="document" data-qa-hover="true" aria-roledescription="message"> <DIV class="c-message_kit__actions c-message_kit__actions--above"> <DIV class="c-message_kit__gutter"> <DIV class="c-message_kit__gutter__right" role="presentation" data-qa="message_content"> <DIV class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <DIV class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <DIV class="p-block_kit_renderer" data-qa="block-kit-renderer"> <DIV class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <DIV class="p-rich_text_block" dir="auto"> <H3>Related reading</H3> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <P><STRONG><FONT size="3"><A id="link_6" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Logs-Troubleshooting-Map/ta-p/302260" target="_blank">Logs Troubleshooting Map</A></FONT></STRONG></P> </DIV> Thu, 20 Aug 2026 07:37:20 GMT noel_david 2026-08-20T07:37:20Z https://community.dynatrace.com/t5/Troubleshooting/Troubleshooting-logs-ingested-via-Fluent-Bit/ta-p/283718 <P><LI-TOC indent="15" liststyle="disc" maxheadinglevel="2"></LI-TOC></P> <DIV class="lia-message-template-content-zone"> <P>*<EM>Use a table of contents for longer articles.&nbsp;</EM></P> <H2>Summary</H2> <P><EM>*This is a mandatory section.</EM></P> <P><EM>Short description of which part of the Dynatrace platform the article refers to and what kind of problem it will help resolve/ task it will describe.</EM></P> <P>&nbsp;</P> <H2>Problem</H2> <P><EM>*This is a mandatory section.</EM></P> <P><EM>Provide a precise description of the problem/ task to be described. Use anonymized screenshots, and include text for&nbsp;important messages, errors, or information that will help the customer find this article when searching.</EM></P> <P>&nbsp;</P> <H2>Troubleshooting steps</H2> <P><EM>*This section can be omitted as necessary.</EM></P> <P><EM>Explain what troubleshooting steps should be taken to ensure the problem matches this article.</EM></P> <P>&nbsp;</P> <H2>Resolution</H2> <P><EM>*This section can be omitted for articles that guide customers on ticket creation.</EM></P> <P><EM>Explain the solution or all possible solutions resulting from the troubleshooting steps.<BR /><BR /></EM></P> <H2>What's next</H2> <P><EM>*This is a mandatory section. Customers need a way to respond or follow up if they have questions.&nbsp;</EM></P> <P><EM>Explain what to do if the article did not help.&nbsp;</EM><EM>Note that there are multiple options available, including:</EM></P> <OL> <LI><EM><STRONG>Opening a support ticket</STRONG> - be as specific as possible about the information the customer should include in the ticket.&nbsp;</EM> If this article did not help, please open a support ticket, mention that this article was used and provide the following in the ticket: <UL> <LI>link to XYZ</LI> <LI>screenshot of XYZ</LI> <LI>information about XYZ</LI> </UL> </LI> <LI><EM><STRONG>Suggesting Product Idea</STRONG> - encourage the customer to suggest/ vote for a Product Idea explaining their business use case.</EM></LI> <LI><EM><STRONG>Explain this will change in the future</STRONG> - explain that this behaviour will change in a future release. (No product idea / support ticket needed)</EM></LI> <LI><EM><STRONG>Alternatives -</STRONG>&nbsp;any other actions or links to other articles that could move the customer forward.</EM></LI> </OL> <P>&nbsp;</P> <P><EM>*If it exists, link this article to the relevant troubleshooting map using the following guideline</EM></P> <H3>More articles can be found on the <A href="https://community.dynatrace.com/t5/Troubleshooting/" target="_self">XXX Troubleshooting Map</A></H3> </DIV> Thu, 20 Aug 2026 07:37:20 GMT https://community.dynatrace.com/t5/Troubleshooting/Troubleshooting-logs-ingested-via-Fluent-Bit/ta-p/283718 noel_david 2026-08-20T07:37:20Z