topic Re: Change SAAS accounts DNS in Upgrade to SaaS

Change SAAS accounts DNS

Swapnil_Bhoir — Fri, 05 Apr 2024 10:31:17 GMT

Hello Sir,

Is it feasible to change Dynatrace SAAS default DNS to any custom DNS

Can we change it to https://abc.xyz.com/

Kindly Help...

Thank You in advanced

DanielS — Fri, 05 Apr 2024 13:57:47 GMT

Hello @Swapnil_Bhoir for SaaS is not possible to change it.

tarjei — Wed, 25 Jun 2025 09:47:48 GMT

It is however possible to request a CNAME for a SaaS environment so you could request to have https://{environmentid}.live.dynatrace.com

prasad_arugonda — Wed, 25 Jun 2025 09:55:00 GMT

Hi @tarjei

We have a similar need; may I know the process or whom to contact? Can CSM help us with this?

tarjei — Wed, 25 Jun 2025 09:59:43 GMT

Hi @prasad_arugonda I have just opened a normal ticket and described the desired cname for the <environment id>