# ActiveGate plugin module service **URL:** \ **Category:** Extensions\ **Tags:** activegate, extensions\ **Created:** [November 18, 2019, 6:02am UTC](https://community.dynatrace.com/t/activegate-plugin-module-service/22575 "2019-11-18T06:02:47Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Babar\_Qayyum](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/babar_qayyum/32/13620_2.png) [@Babar\_Qayyum](https://community.dynatrace.com/u/Babar_Qayyum)\ **Post date:** [November 18, 2019, 6:02am UTC](https://community.dynatrace.com/t/activegate-plugin-module-service/22575/1 "2019-11-18T06:02:47Z")
Dear All, According to the documentation “_ActiveGate version 1.175+ has the plugin module installed by default._” Our current _ActiveGate_ version is 1.177. After successful installation, you should see two running services: - **Dynatrace Gateway** responsible for running ActiveGate - _ **Dynatrace Remote Plugin Module** _ responsible for running ActiveGate plugin module I can see only the following running services on the _ActiveGate._ _dynatraceautoupdater.service loaded active running Dynatrace ActiveGate AutoUpdater service_ _dynatracegateway.service loaded active running Dynatrace ActiveGate service_ It means from 1.175+ version there will be no _ **Dynatrace Remote Plugin Module** _ service. Regards, Babar ---
**Author:** ![skrystosik](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/skrystosik/32/21133_2.png) [@skrystosik](https://community.dynatrace.com/u/skrystosik)\ **Post date:** [November 18, 2019, 7:33am UTC](https://community.dynatrace.com/t/activegate-plugin-module-service/22575/2 "2019-11-18T07:33:18Z")
When you go to Deployment Status =\> ActiveGates, do you see there information that plugin module is installed and active? Sebastian ---
**Author:** ![Babar\_Qayyum](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/babar_qayyum/32/13620_2.png) [@Babar\_Qayyum](https://community.dynatrace.com/u/Babar_Qayyum)\ **Post date:** [November 18, 2019, 11:37am UTC](https://community.dynatrace.com/t/activegate-plugin-module-service/22575/3 "2019-11-18T11:37:41Z")
Hello [@sebastian k.](https://answers.dynatrace.com/users/15061/view.html) Please find the following information from one of the EA. ![22482-1574076913733.png](https://global.discourse-cdn.com/dynatrace/original/2X/d/d23f7986e8f9b63acecc7258a04cb893faae59bc.png) Regards, Babar ---
**Author:** ![marco\_mannucci1](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/marco_mannucci1/32/16343_2.png) [@marco\_mannucci1](https://community.dynatrace.com/u/marco_mannucci1)\ **Post date:** [November 18, 2019, 2:18pm UTC](https://community.dynatrace.com/t/activegate-plugin-module-service/22575/4 "2019-11-18T14:18:17Z")
It is possible the process is not using enough resource to register if you have not deployed any plugins… ---
**Author:** ![Babar\_Qayyum](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/babar_qayyum/32/13620_2.png) [@Babar\_Qayyum](https://community.dynatrace.com/u/Babar_Qayyum)\ **Post date:** [November 19, 2019, 10:54am UTC](https://community.dynatrace.com/t/activegate-plugin-module-service/22575/5 "2019-11-19T10:54:48Z")
Hello [@sebastian k.](https://answers.dynatrace.com/users/15061/view.html) and [@Marco M.](https://answers.dynatrace.com/users/25130/view.html) Documentation is not updated on the source, but the following information is under the IBM MQ link: _remotepluginmodule.service loaded active running Dynatrace Remote Plugin Module_ Regards, Babar ---
**Author:** ![skrystosik](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/skrystosik/32/21133_2.png) [@skrystosik](https://community.dynatrace.com/u/skrystosik)\ **Post date:** [November 19, 2019, 11:37am UTC](https://community.dynatrace.com/t/activegate-plugin-module-service/22575/6 "2019-11-19T11:37:17Z")
So it should be fine ---
**Author:** ![Yosi\_Neuman](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/yosi_neuman/32/9845_2.png) [@Yosi\_Neuman](https://community.dynatrace.com/u/Yosi_Neuman)\ **Post date:** [December 1, 2019, 3:43pm UTC](https://community.dynatrace.com/t/activegate-plugin-module-service/22575/7 "2019-12-01T15:43:54Z")
Hi guys 1. Updating AG 171 without remote plugin to 179 didn’t added the remote plugin service - **How can we add the service now**? 2. The same upgrade (171 --\> 179) on different AG with remote plugin service installed finished OK and the remote plugin service is running but on the UI its says that the plugin is inactive, **is that a bug**?. Yos ---
**Author:** ![larry\_roberts](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/larry_roberts/32/7131_2.png) [@larry\_roberts](https://community.dynatrace.com/u/larry_roberts)\ **Post date:** [December 4, 2019, 10:19pm UTC](https://community.dynatrace.com/t/activegate-plugin-module-service/22575/8 "2019-12-04T22:19:49Z")
I think you can issue the command… ```auto systemctl status remotepluginmodule
``` I am not 100% sure on that though. I only use the… ```auto systemctl restart remotepluginmodule ``` Keep in mind too that it will require root or the ability to sudo.