# ActiveGate plugin Problem closure

**URL:** <https://community.dynatrace.com/t/activegate-plugin-problem-closure/42064>\
**Category:** Extensions\
**Tags:** activegate, extensions\
**Created:** [October 12, 2023, 4:10pm UTC](https://community.dynatrace.com/t/activegate-plugin-problem-closure/42064 "2023-10-12T16:10:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![MathieuB](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/mathieub/32/16706_2.png) [@MathieuB](https://community.dynatrace.com/u/MathieuB)\
**Post date:** [October 12, 2023, 4:10pm UTC](https://community.dynatrace.com/t/activegate-plugin-problem-closure/42064/1 "2023-10-12T16:10:43Z")

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Hi,

On an ActiveGate plugin, I report problems with the method ‘_report\_error\_event_’ but I don’t find a developper documentation for this method :

**How to configure the problem resolution ?**

Or how to send a notification to close the problem from the plugin ?

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<div class="post-metadata">

**Author:** ![Mike\_L](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/mike_l/32/11717_2.png) [@Mike\_L](https://community.dynatrace.com/u/Mike_L)\
**Post date:** [October 13, 2023, 8:06am UTC](https://community.dynatrace.com/t/activegate-plugin-problem-closure/42064/2 "2023-10-13T08:06:40Z")

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You’d have to keep calling that function with the same title and description at least once per 15 minutes. Once you stop calling the function the problem will be resolved within 15 minutes.

As for developer documentation, you can find that in the docs folder in the SDK which you downloaded to get started with python extensions.