# Anyone that can give me some insights of how to monitor Salesforce E-Commerce B2C with Dynatrace?

**URL:** <https://community.dynatrace.com/t/anyone-that-can-give-me-some-insights-of-how-to-monitor-salesforce-e-commerce-b2c-with-dynatrace/22415>\
**Category:** Real User Monitoring\
**Tags:** real-user-monitoring-classic\
**Created:** [October 24, 2019, 2:46pm UTC](https://community.dynatrace.com/t/anyone-that-can-give-me-some-insights-of-how-to-monitor-salesforce-e-commerce-b2c-with-dynatrace/22415 "2019-10-24T14:46:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![alejandro\_herna](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/alejandro_herna/32/10062_2.png) [@alejandro\_herna](https://community.dynatrace.com/u/alejandro_herna)\
**Post date:** [October 24, 2019, 2:46pm UTC](https://community.dynatrace.com/t/anyone-that-can-give-me-some-insights-of-how-to-monitor-salesforce-e-commerce-b2c-with-dynatrace/22415/1 "2019-10-24T14:46:25Z")

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I would like to know how is the deployment to fully monitor salesforce E-Commerce with Dynatrace

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**Author:** ![brian\_wilson](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/brian_wilson/32/24240_2.png) [@brian\_wilson](https://community.dynatrace.com/u/brian_wilson)\
**Post date:** [March 23, 2020, 8:22pm UTC](https://community.dynatrace.com/t/anyone-that-can-give-me-some-insights-of-how-to-monitor-salesforce-e-commerce-b2c-with-dynatrace/22415/2 "2020-03-23T20:22:16Z")

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Alejandro,  
For Salesforce Commerce Cloud, your only option is [Agentless Real User Monitoring (RUM)](https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/setup-and-configuration/web-applications/alternative-setup/set-up-agentless-real-user-monitoring/) because you have no access to the technology stack to install the Dynatrace OneAgent on. There are still a lot of great insights you can glean with RUM alone.

One thing to be aware of - SFCC, when compiling the site, has the # symbol as a reserved character. This is a javascript violation that impacts both jQuery as well as Dynatrace. If you do not follow the guidance in the [workaround listed here](https://www.dynatrace.com/support/help/shortlink/workarounds#real-user-monitoring-salesforce-commerce), your site will crash due to SFCC’s non-compliance position.

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**Author:** ![edwardsandoval](https://avatars.discourse-cdn.com/v4/letter/e/c6cbf5/32.png) [@edwardsandoval](https://community.dynatrace.com/u/edwardsandoval)\
**Post date:** [October 9, 2020, 10:30pm UTC](https://community.dynatrace.com/t/anyone-that-can-give-me-some-insights-of-how-to-monitor-salesforce-e-commerce-b2c-with-dynatrace/22415/3 "2020-10-09T22:30:21Z")

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OK, all, this has the fix for the “#” sign, but where is the guidance for placing the JavaScript in the SFCC constructs?