# AWS/Azure Monitoring profile is in ERROR State

**URL:** <https://community.dynatrace.com/t/aws-azure-monitoring-profile-is-in-error-state/46579>\
**Category:** Troubleshooting\
**Tags:** aws, azure\
**Created:** [July 15, 2024, 12:22pm UTC](https://community.dynatrace.com/t/aws-azure-monitoring-profile-is-in-error-state/46579 "2024-07-15T12:22:01Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![piotr\_kunowski](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/piotr_kunowski/32/12937_2.png) [@piotr\_kunowski](https://community.dynatrace.com/u/piotr_kunowski)\
**Post date:** [July 15, 2024, 12:22pm UTC](https://community.dynatrace.com/t/aws-azure-monitoring-profile-is-in-error-state/46579/1 "2024-07-15T12:22:01Z")

</div>

Since Dynatrace version **1.296** ,&nbsp;a new alert has been&nbsp;created for when your AWS/Azure configuration is not able to monitor your cloud.

 ![piotr_kunowski_0-1720782539720.png](https://global.discourse-cdn.com/dynatrace/original/3X/7/f/7f7ec216553716dac03093b8cac659e83e370f77.png)

- If your configuration is&nbsp;unused, deactivate it (in AWS) or delete it.
- To find the root cause of the issue:
  1. Open AWS/Azure configuration.
  2. Find the configuration for which the problem was created.
  3. Verify your configuration:
    - for AWS: IAM role, AWS account ID,
    - for Azure: Tenant ID, Client ID.

  4. Save the configuration.  
If there’s still something wrong, a proper error message should be displayed.