# Calling a mobile phone from Dynatrace in case of a problem

**URL:** <https://community.dynatrace.com/t/calling-a-mobile-phone-from-dynatrace-in-case-of-a-problem/50659>\
**Category:** Alerting\
**Tags:** problem-notification, davis\
**Created:** [March 11, 2025, 2:30pm UTC](https://community.dynatrace.com/t/calling-a-mobile-phone-from-dynatrace-in-case-of-a-problem/50659 "2025-03-11T14:30:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![henk\_stobbe](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/henk_stobbe/32/30434_2.png) [@henk\_stobbe](https://community.dynatrace.com/u/henk_stobbe)\
**Post date:** [March 11, 2025, 2:30pm UTC](https://community.dynatrace.com/t/calling-a-mobile-phone-from-dynatrace-in-case-of-a-problem/50659/1 "2025-03-11T14:30:42Z")

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Hello,

As I remember correctly&nbsp;[@ChadTurner](https://community.dynatrace.com/user/14877)&nbsp;had a post/blog where he was being called by Davis that there was a problem in Dynatrace.

What service did he/you use for this? And anybody know what the current preferred way is to accomplish this.

(I am not looking for a push, but my customer wants a real phone call)

KR Henk

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**Author:** ![ChadTurner](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/chadturner/32/161_2.png) [@ChadTurner](https://community.dynatrace.com/u/ChadTurner)\
**Post date:** [March 11, 2025, 3:20pm UTC](https://community.dynatrace.com/t/calling-a-mobile-phone-from-dynatrace-in-case-of-a-problem/50659/2 "2025-03-11T15:20:11Z")

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ohh, thats going to be a hard one. Natively, I think you can only send a SMS… Here is a link to SMS providers:&nbsp;[https://avtech.com/articles/138/list-of-email-to-sms-addresses/?srsltid=AfmBOoozd1GqkmSv0KNqKuIYRpttztxsBr3saMI9\_t8s5JUE-TELS\_zW](https://avtech.com/articles/138/list-of-email-to-sms-addresses/?srsltid=AfmBOoozd1GqkmSv0KNqKuIYRpttztxsBr3saMI9_t8s5JUE-TELS_zW)

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**Author:** ![Dazz](https://avatars.discourse-cdn.com/v4/letter/d/59ef9b/32.png) [@Dazz](https://community.dynatrace.com/u/Dazz)\
**Post date:** [November 19, 2025, 2:25am UTC](https://community.dynatrace.com/t/calling-a-mobile-phone-from-dynatrace-in-case-of-a-problem/50659/3 "2025-11-19T02:25:24Z")

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A lot of our customer use&nbsp;[24Cevent](https://24cevent.com/)&nbsp;for this  
Here is the step by step to implement it:&nbsp;[Cómo lograr notificar alarmas dynatrace por llamadas telefónicas](https://24cevent.com/en/alarmas-dynatrace-por-llamadas-telefonicas/)