# Can't see docker in saas environtment when Install dynatrace oneagent as docker container

**URL:** <https://community.dynatrace.com/t/cant-see-docker-in-saas-environtment-when-install-dynatrace-oneagent-as-docker-container/20002>\
**Category:** Container platforms\
**Tags:** installation, oneagent, docker\
**Created:** [August 10, 2020, 9:29am UTC](https://community.dynatrace.com/t/cant-see-docker-in-saas-environtment-when-install-dynatrace-oneagent-as-docker-container/20002 "2020-08-10T09:29:46Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![m\_nasrudin](https://avatars.discourse-cdn.com/v4/letter/m/58956e/32.png) [@m\_nasrudin](https://community.dynatrace.com/u/m_nasrudin)\
**Post date:** [August 10, 2020, 9:29am UTC](https://community.dynatrace.com/t/cant-see-docker-in-saas-environtment-when-install-dynatrace-oneagent-as-docker-container/20002/1 "2020-08-10T09:29:46Z")

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Hi,

I have tested installing a local docker on my linux virtuabox (CentOS 7) and installing dynatrace oneagent as docker container like in this documentation [https://www.dynatrace.com/support/help/technology-support/cloud-platforms/other-platforms/docker/installation-and-operation/deploy-dynatrace-oneagent-as-docker-container/#expand-1182generate-an-environment-id-and-a-paas-token](https://www.dynatrace.com/support/help/technology-support/cloud-platforms/other-platforms/docker/installation-and-operation/deploy-dynatrace-oneagent-as-docker-container/#expand-1182generate-an-environment-id-and-a-paas-token) , but I can’t see any dashboard on Docker menu.

I got this error form oneagent docker container :

09:07:42 Error: Dynatrace OneAgent is running, please stop it before starting the container.

09:07:42 Error: Initialization procedure failed

09:07:42 Error: ----- Begin container init log -----

2020-08-10 09:07:42 UTC [ERROR] Dynatrace OneAgent is running, please stop it before starting the container.

2020-08-10 09:07:42 UTC [ERROR] Initialization procedure failed

09:07:42 Error: ----- End of container init log -----

09:07:43 Error: Dynatrace OneAgent is running, please stop it before starting the container.

09:07:43 Error: Initialization procedure failed

09:07:43 Error: ----- Begin container init log -----

2020-08-10 09:07:42 UTC [ERROR] Dynatrace OneAgent is running, please stop it before starting the container.

2020-08-10 09:07:42 UTC [ERROR] Initialization procedure failed

2020-08-10 09:07:42 UTC [ERROR] ----- Begin container init log -----

2020-08-10 09:07:42 UTC [ERROR] ----- End of container init log -----

2020-08-10 09:07:43 UTC [ERROR] Dynatrace OneAgent is running, please stop it before starting the container.

2020-08-10 09:07:43 UTC [ERROR] Initialization procedure failed

09:07:43 Error: ----- End of container init log -----

09:07:44 Error: Dynatrace OneAgent is running, please stop it before starting the container.

09:07:44 Error: Initialization procedure failed

09:07:44 Error: ----- Begin container init log -----

Can anyone tell me why this happen ? I’m not familiar with docker

Thanks

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**Author:** ![ChadTurner](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/chadturner/32/161_2.png) [@ChadTurner](https://community.dynatrace.com/u/ChadTurner)\
**Post date:** [August 10, 2020, 12:10pm UTC](https://community.dynatrace.com/t/cant-see-docker-in-saas-environtment-when-install-dynatrace-oneagent-as-docker-container/20002/2 "2020-08-10T12:10:26Z")

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I would recommend opening up a support ticket to have this addressed a bit more in depth.

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**Author:** ![Tomasz\_Gajger](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/tomasz_gajger/32/11712_2.png) [@Tomasz\_Gajger](https://community.dynatrace.com/u/Tomasz_Gajger)\
**Post date:** [August 10, 2020, 12:19pm UTC](https://community.dynatrace.com/t/cant-see-docker-in-saas-environtment-when-install-dynatrace-oneagent-as-docker-container/20002/3 "2020-08-10T12:19:30Z")

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Hi Muhammad,

judging by the error message you’re encountering: _“09:07:43 Error: Dynatrace OneAgent is running, please stop it before starting the container.”_, I’d expect the problem to be caused by OneAgent already being installed on the host in question.

Please uninstall the agent and then retry deploying it as a Docker container.

Regards,

Tomasz

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**Author:** ![m\_nasrudin](https://avatars.discourse-cdn.com/v4/letter/m/58956e/32.png) [@m\_nasrudin](https://community.dynatrace.com/u/m_nasrudin)\
**Post date:** [August 10, 2020, 1:40pm UTC](https://community.dynatrace.com/t/cant-see-docker-in-saas-environtment-when-install-dynatrace-oneagent-as-docker-container/20002/4 "2020-08-10T13:40:30Z")

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Hi Tomasz,

Thank you for you answer, I tried to uninstall the OneAgent, and retry deploying OneAgent as a docker container, but still can’t see information about docker host on my saas environment.

This is logs from container

09:57:19 Started agent deployment as a container, PID 29168.

09:57:19 Downloading agent to /tmp/Dynatrace-OneAgent-Linux.sh via [https://kdp79277.live.dynatrace.com/api/v1/deployment/installer/agent/unix/default/latest?arch=\](https://kdp79277.live.dynatrace.com/api/v1/deployment/installer/agent/unix/default/latest?arch=%5C)

Does it any missconfiguration ?

Thanks,

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**Author:** ![chris\_dipesa](https://avatars.discourse-cdn.com/v4/letter/c/dc4da7/32.png) [@chris\_dipesa](https://community.dynatrace.com/u/chris_dipesa)\
**Post date:** [November 5, 2020, 2:48pm UTC](https://community.dynatrace.com/t/cant-see-docker-in-saas-environtment-when-install-dynatrace-oneagent-as-docker-container/20002/5 "2020-11-05T14:48:21Z")

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Hi,

Any resolution on this? If so please explain. We are encountering the same issue. Thanks - Chris

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**Author:** ![Sujit](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/sujit/32/15043_2.png) [@Sujit](https://community.dynatrace.com/u/Sujit)\
**Post date:** [June 15, 2022, 5:30am UTC](https://community.dynatrace.com/t/cant-see-docker-in-saas-environtment-when-install-dynatrace-oneagent-as-docker-container/20002/6 "2022-06-15T05:30:57Z")

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[@m\_nasrudin](https://community.dynatrace.com/user/25414)&nbsp;Did you find the solution?
