# Dashboards to calculate the success rate, response time, memory of custom services

**URL:** <https://community.dynatrace.com/t/dashboards-to-calculate-the-success-rate-response-time-memory-of-custom-services/42790>\
**Category:** Dashboarding\
**Tags:** dashboards\
**Created:** [November 23, 2023, 1:56am UTC](https://community.dynatrace.com/t/dashboards-to-calculate-the-success-rate-response-time-memory-of-custom-services/42790 "2023-11-23T01:56:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Lwl](https://avatars.discourse-cdn.com/v4/letter/l/f4b2a3/32.png) [@Lwl](https://community.dynatrace.com/u/Lwl)\
**Post date:** [November 23, 2023, 1:56am UTC](https://community.dynatrace.com/t/dashboards-to-calculate-the-success-rate-response-time-memory-of-custom-services/42790/1 "2023-11-23T01:56:09Z")

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Hi,

How do I use Dashboards to calculate the success rate, response time, memory, etc., of custom services?

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**Author:** ![radek\_jasinski](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/radek_jasinski/32/10432_2.png) [@radek\_jasinski](https://community.dynatrace.com/u/radek_jasinski)\
**Post date:** [November 23, 2023, 6:30am UTC](https://community.dynatrace.com/t/dashboards-to-calculate-the-success-rate-response-time-memory-of-custom-services/42790/2 "2023-11-23T06:30:17Z")

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Hi,

What comes to mind is using Calcukate Service Metrics: [Calculated metrics for Services — Dynatrace Docs](https://docs.dynatrace.com/docs/platform-modules/applications-and-microservices/services/service-monitoring-settings/calculated-service-metric).

However, you are not able to do very advanced calculations, in which case you can use external ELK and Kibana.

For the SaaS version, you can think about using Grail.

Radek

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**Author:** ![xuyenpn](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/xuyenpn/32/34902_2.png) [@xuyenpn](https://community.dynatrace.com/u/xuyenpn)\
**Post date:** [December 11, 2023, 4:22am UTC](https://community.dynatrace.com/t/dashboards-to-calculate-the-success-rate-response-time-memory-of-custom-services/42790/3 "2023-12-11T04:22:42Z")

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Please give me detail for use ELK or Kibana for&nbsp;calculate the success rate

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**Author:** ![Islam\_Zedan](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/islam_zedan/32/31999_2.png) [@Islam\_Zedan](https://community.dynatrace.com/u/Islam_Zedan)\
**Post date:** [December 11, 2023, 8:01am UTC](https://community.dynatrace.com/t/dashboards-to-calculate-the-success-rate-response-time-memory-of-custom-services/42790/4 "2023-12-11T08:01:32Z")

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Hello,

There are some built-in metrics that you can use, even for custom services. please check the below document for further details, service success rate and response time are among them

> **[Built-in classic metrics](https://docs.dynatrace.com/docs/analyze-explore-automate/metrics-classic/built-in-metrics)**
>
> Explore the complete list of built-in Dynatrace metrics.

Thanks,

Islam