# Definition Impacted vs Affected

**URL:** <https://community.dynatrace.com/t/definition-impacted-vs-affected/34102>\
**Category:** Alerting\
**Tags:** problem-detection, problems-classic\
**Created:** [February 10, 2022, 3:59pm UTC](https://community.dynatrace.com/t/definition-impacted-vs-affected/34102 "2022-02-10T15:59:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![joseA](https://avatars.discourse-cdn.com/v4/letter/j/2bfe46/32.png) [@joseA](https://community.dynatrace.com/u/joseA)\
**Post date:** [February 10, 2022, 3:59pm UTC](https://community.dynatrace.com/t/definition-impacted-vs-affected/34102/1 "2022-02-10T15:59:07Z")

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Hi all.  
Can someone explain to me the difference between Affected vs Impacted in the Problem panel. Any example would be great!

Thanks and cheers

JoseAn

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**Author:** ![ChadTurner](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/chadturner/32/161_2.png) [@ChadTurner](https://community.dynatrace.com/u/ChadTurner)\
**Post date:** [March 30, 2022, 5:40pm UTC](https://community.dynatrace.com/t/definition-impacted-vs-affected/34102/2 "2022-03-30T17:40:08Z")

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Impacted is direct, so a Service Failure will impact a Service, but that Impacted Service Failure will Affect your application. The application isn’t rendered dead, but a functionality of it might be affected. Hence the two terms of Impacted Vs affected.

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**Author:** ![mark\_bley](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/mark_bley/32/20954_2.png) [@mark\_bley](https://community.dynatrace.com/u/mark_bley)\
**Post date:** [March 30, 2022, 6:15pm UTC](https://community.dynatrace.com/t/definition-impacted-vs-affected/34102/3 "2022-03-30T18:15:16Z")

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Hi [@joseA](https://community.dynatrace.com/user/47159),

to expand a little bit on Chads response, impacted entities will represent a short list (also shown in the UI) of entities impacted by the problem, focused on the level of Services, Applications and RUM.

While affected entities will show **all** entities that are affected by the problem. To get a better look at this pull the problem via the API v2 and have a look at these fields: ‘impactedEntities’ and ‘affectedEntities’

Best,

Mark