# Dynatrace detecting service name prepord but the service belongs to production **URL:** \ **Category:** Open Q&A\ **Tags:** services-classic\ **Created:** [February 15, 2024, 7:03am UTC](https://community.dynatrace.com/t/dynatrace-detecting-service-name-prepord-but-the-service-belongs-to-production/44136 "2024-02-15T07:03:18Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Jivan](https://avatars.discourse-cdn.com/v4/letter/j/b77776/32.png) [@Jivan](https://community.dynatrace.com/u/Jivan)\ **Post date:** [February 15, 2024, 7:03am UTC](https://community.dynatrace.com/t/dynatrace-detecting-service-name-prepord-but-the-service-belongs-to-production/44136/1 "2024-02-15T07:03:18Z")
The service is from production but the name is detected prepord. ![Jivan_2-1707980527423.png](https://global.discourse-cdn.com/dynatrace/original/2X/0/0cf57dce989fe102f9191f8fa01e41e87b2a8bd0.png) Checked service naming rule ![Jivan_0-1707980407399.png](https://global.discourse-cdn.com/dynatrace/original/2X/8/8bb432d5c96d5fdcd7f92e18527a30af55359b5b.png) our development team checked from there side and server administrator too but no issue from there side Please can i know how dynatrace detecting this name? ---
**Author:** ![PacoPorro](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/pacoporro/32/36087_2.png) [@PacoPorro](https://community.dynatrace.com/u/PacoPorro)\ **Post date:** [February 15, 2024, 7:47am UTC](https://community.dynatrace.com/t/dynatrace-detecting-service-name-prepord-but-the-service-belongs-to-production/44136/2 "2024-02-15T07:47:30Z")
Could you please check properties and tags WebServer Name? ![PacoPorro_0-1707983118786.png](https://global.discourse-cdn.com/dynatrace/original/3X/a/f/afec916123c1f6a1f8cfc80125102a1aaeb5906a.png) You can see built-in service naming rules under Settings\>Server-side service monitoring\>Service naming rules ![PacoPorro_1-1707983210121.png](https://global.discourse-cdn.com/dynatrace/original/3X/0/d/0dda794f0b7bc2a387b8ba6cb840f7846e31bc19.png) ---
**Author:** ![Jivan](https://avatars.discourse-cdn.com/v4/letter/j/b77776/32.png) [@Jivan](https://community.dynatrace.com/u/Jivan)\ **Post date:** [February 15, 2024, 8:11am UTC](https://community.dynatrace.com/t/dynatrace-detecting-service-name-prepord-but-the-service-belongs-to-production/44136/3 "2024-02-15T08:11:11Z")
Thank you for responding here are properties of service and web server name is dmswebint-prepord. Is service name detected from web server name. ![Jivan_1-1707984484874.png](https://global.discourse-cdn.com/dynatrace/original/3X/4/4/442443a92bcf4565c4e9e2c4e3e389e43e122eff.png) ---
**Author:** ![PacoPorro](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/pacoporro/32/36087_2.png) [@PacoPorro](https://community.dynatrace.com/u/PacoPorro)\ **Post date:** [February 15, 2024, 8:19am UTC](https://community.dynatrace.com/t/dynatrace-detecting-service-name-prepord-but-the-service-belongs-to-production/44136/4 "2024-02-15T08:19:37Z")
Then you should check your apache conf files to find the webserver name ---
**Author:** ![Jivan](https://avatars.discourse-cdn.com/v4/letter/j/b77776/32.png) [@Jivan](https://community.dynatrace.com/u/Jivan)\ **Post date:** [February 17, 2024, 6:24pm UTC](https://community.dynatrace.com/t/dynatrace-detecting-service-name-prepord-but-the-service-belongs-to-production/44136/5 "2024-02-17T18:24:44Z")
Hi [@PacoPorro](https://community.dynatrace.com/user/40713) I have checked apache conf file but i did not find anything in that file too. ---
**Author:** ![PacoPorro](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/pacoporro/32/36087_2.png) [@PacoPorro](https://community.dynatrace.com/u/PacoPorro)\ **Post date:** [February 19, 2024, 11:06am UTC](https://community.dynatrace.com/t/dynatrace-detecting-service-name-prepord-but-the-service-belongs-to-production/44136/6 "2024-02-19T11:06:47Z")
Keep in mind this webserver name is something captured from the Apache configuration, not created by Dynatrace. ---
**Author:** ![apanoobee](https://avatars.discourse-cdn.com/v4/letter/a/8e7dd6/32.png) [@apanoobee](https://community.dynatrace.com/u/apanoobee)\ **Post date:** [February 2, 2026, 11:48am UTC](https://community.dynatrace.com/t/dynatrace-detecting-service-name-prepord-but-the-service-belongs-to-production/44136/7 "2026-02-02T11:48:23Z")
Hi - I know this is an old post but have you found out a solution for this?