# Dynatrace not monitoring our services

**URL:** <https://community.dynatrace.com/t/dynatrace-not-monitoring-our-services/18657>\
**Category:** Open Q&A\
**Tags:** services-classic, hosts-classic\
**Created:** [November 30, 2018, 5:04pm UTC](https://community.dynatrace.com/t/dynatrace-not-monitoring-our-services/18657 "2018-11-30T17:04:34Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![swetha\_yamsani](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@swetha\_yamsani](https://community.dynatrace.com/u/swetha_yamsani)\
**Post date:** [November 30, 2018, 5:04pm UTC](https://community.dynatrace.com/t/dynatrace-not-monitoring-our-services/18657/1 "2018-11-30T17:04:34Z")

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Please find attached screenshot.  
1. Transaction & Services section is not monitoring some of the web services on the server.  
We are supposed to see USAA\_DEV and USAA\_PROD in the services which are missing.  
We need to get a monthly response time report for the client so this is something High Priority task for us.  
2. What are the Requests to unmonitored hosts here?

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**Author:** ![pahofmann](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/pahofmann/32/17076_2.png) [@pahofmann](https://community.dynatrace.com/u/pahofmann)\
**Post date:** [November 30, 2018, 5:12pm UTC](https://community.dynatrace.com/t/dynatrace-not-monitoring-our-services/18657/2 "2018-11-30T17:12:34Z")

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_Requests to unmonitored_ hosts are requests to host on you network that are not instrumented with a one agent. You will get the URI and response time of the request, but if you want more details you have to instrument that host with a OneAgent as well.

For the missing webservices I would first check, if it is just a naming issue. Look at the detected webserivces on that host and see if the webreqeusts you are looking for are there.

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**Author:** ![Alpa\_Patel](https://avatars.discourse-cdn.com/v4/letter/a/0ea827/32.png) [@Alpa\_Patel](https://community.dynatrace.com/u/Alpa_Patel)\
**Post date:** [December 3, 2018, 11:26am UTC](https://community.dynatrace.com/t/dynatrace-not-monitoring-our-services/18657/3 "2018-12-03T11:26:18Z")

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We recently discovered that you need to have traffic going through your services before they will show up in Dynatrace.
