# Fix ActiveGate Monitoring Configuration Assignment Errors in Dynatrace

**URL:** <https://community.dynatrace.com/t/fix-activegate-monitoring-configuration-assignment-errors-in-dynatrace/44387>\
**Category:** Extensions\
**Tags:** activegate, kafka, extensions\
**Created:** [March 1, 2024, 3:21pm UTC](https://community.dynatrace.com/t/fix-activegate-monitoring-configuration-assignment-errors-in-dynatrace/44387 "2024-03-01T15:21:01Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![juangarcia23](https://avatars.discourse-cdn.com/v4/letter/j/ea666f/32.png) [@juangarcia23](https://community.dynatrace.com/u/juangarcia23)\
**Post date:** [March 1, 2024, 3:21pm UTC](https://community.dynatrace.com/t/fix-activegate-monitoring-configuration-assignment-errors-in-dynatrace/44387/1 "2024-03-01T15:21:01Z")

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_Summary:&nbsp;The post addresses errors when assigning monitoring configurations to ActiveGate. It outlines common causes such as resource limits and provides actionable fixes based on Dynatrace best practices._

I have tried to install a configuration for this extension in our Active Gates but I get this error:

Failed to assign monitoring configuration to ActiveGate. Reason: GENERIC\_ERROR:There is no endpoint that could have connected.;  
any ideas on what could be causing this error?

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**Author:** ![DavidMass](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/davidmass/32/9065_2.png) [@DavidMass](https://community.dynatrace.com/u/DavidMass)\
**Post date:** [March 1, 2024, 3:32pm UTC](https://community.dynatrace.com/t/fix-activegate-monitoring-configuration-assignment-errors-in-dynatrace/44387/2 "2024-03-01T15:32:11Z")

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Hi&nbsp;[@juangarcia23](https://community.dynatrace.com/user/72884)&nbsp;,&nbsp;  
Without looking at the configuration it’s difficult to tell exactly what’s going on just from the error you posted. However, as the Confluent API is public, I would make sure your ActiveGate(s) have network access to it. If you have multiple ActiveGates in the configured group, to take full advantage of the group, each AG would need to have access to the API. If you’ve verified connectivity with the [Confluent API.](https://api.telemetry.confluent.cloud/v2/metrics/cloud/export?resource.kafka.id=lkc-XXXXX)&nbsp;, please open a support ticket and we can take a closer look.

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**Author:** ![Miguel\_RinconG](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/miguel_rincong/32/29455_2.png) [@Miguel\_RinconG](https://community.dynatrace.com/u/Miguel_RinconG)\
**Post date:** [March 1, 2024, 4:01pm UTC](https://community.dynatrace.com/t/fix-activegate-monitoring-configuration-assignment-errors-in-dynatrace/44387/3 "2024-03-01T16:01:42Z")

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Hi&nbsp;[@juangarcia23](https://community.dynatrace.com/user/72884)&nbsp;,

Check the network connectivity from the activegate to&nbsp;Confluent Cloud&nbsp;URL:

 ![Miguel_RinconG_1-1709308524148.png](https://global.discourse-cdn.com/dynatrace/original/3X/e/6/e6e728abfdd4dfc2ca259cf83da06e9a06c15f37.png)

You can run and download [activegate diagnostic](https://docs.dynatrace.com/docs/setup-and-configuration/dynatrace-activegate/activegate-diagnostics) of activegate selected:

 ![Miguel_RinconG_0-1709308441114.png](https://global.discourse-cdn.com/dynatrace/original/3X/b/1/b11e09e501223db67cd2ff421dfdcb75d27d995f.png)

then check the following logs **dynatracesourceprometheus\_fastcheck.log** :

**SupportArchive.zip** \COLLECTOR\0x000000006b33b735\remotepluginmodule\log\extensions\datasources\com.dynatrace.extension.prometheus-kafka:

 ![Miguel_RinconG_2-1709308814311.png](https://global.discourse-cdn.com/dynatrace/original/3X/9/3/937e322cbc5d1f06bef5a64cc34551c0cd27783d.png)

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**Author:** ![jpgironruiz](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@jpgironruiz](https://community.dynatrace.com/u/jpgironruiz)\
**Post date:** [July 19, 2024, 6:11pm UTC](https://community.dynatrace.com/t/fix-activegate-monitoring-configuration-assignment-errors-in-dynatrace/44387/4 "2024-07-19T18:11:43Z")

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Hi&nbsp;[@juangarcia23](https://community.dynatrace.com/user/72884)&nbsp;were you able to fix this issue? If so, could you please tell me what thing you made? thanks

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**Author:** ![Sisapy09](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@Sisapy09](https://community.dynatrace.com/u/Sisapy09)\
**Post date:** [February 17, 2025, 6:00pm UTC](https://community.dynatrace.com/t/fix-activegate-monitoring-configuration-assignment-errors-in-dynatrace/44387/5 "2025-02-17T18:00:41Z")

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is this issue fixed ? anyone knows what is the solution for this
