# Has anyone been successful at getting SAP Fiori agentless monitoring on premise working? **URL:** \ **Category:** Extensions\ **Tags:** sap, extensions\ **Created:** [February 19, 2021, 2:57pm UTC](https://community.dynatrace.com/t/has-anyone-been-successful-at-getting-sap-fiori-agentless-monitoring-on-premise-working/21544 "2021-02-19T14:57:44Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![pnpendleto](https://avatars.discourse-cdn.com/v4/letter/p/edb3f5/32.png) [@pnpendleto](https://community.dynatrace.com/u/pnpendleto)\ **Post date:** [February 19, 2021, 2:57pm UTC](https://community.dynatrace.com/t/has-anyone-been-successful-at-getting-sap-fiori-agentless-monitoring-on-premise-working/21544/1 "2021-02-19T14:57:44Z")
We have an **on-premise** FIORI system. We have taken the steps to create manual insertion on the dynatrace side. We added this to the FIORI plugin app. This was all done following the instructions from the following blog. > **[Monitoring a Fiori Launchpad on SAP Cloud Portal using Dynatrace.](https://community.sap.com/t5/technology-blog-posts-by-members/monitoring-a-fiori-launchpad-on-sap-cloud-portal-using-dynatrace/ba-p/13356692)** > > While a lot of SAP customers use a Fiori Launchpad, they often lack insight in how the Fiori Launchpad is used. What apps are used? How often? What is the general performance of these applications? Do our users experience any problems they are not... The plugin app is working and sending data to dynatrace. However with the plugin active no other tiles can be executed. Everyone of them have the same error. It is as if the plugin app with dynatrace code locks the other apps. We tested creating another plugin app **without** the dynatrace code. It just had a dummy success message alert. All tiles were accessible with that app being activated. So initial signs seems to indicate dynatrace script is causing something to be locked or preventing something from being able to open. Error we get on every tile when you try to execute it is: “App could not be opened because the SAP UI5 component of the application could not be loaded” We are on FIORI 6.0 / launchpad version - 1.71.19 / NW 7.52. Has anyone ran into this issue before and what was the fix? Any ideas what we can try? ---
**Author:** ![Yosi\_Neuman](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/yosi_neuman/32/9845_2.png) [@Yosi\_Neuman](https://community.dynatrace.com/u/Yosi_Neuman)\ **Post date:** [February 20, 2021, 5:15pm UTC](https://community.dynatrace.com/t/has-anyone-been-successful-at-getting-sap-fiori-agentless-monitoring-on-premise-working/21544/2 "2021-02-20T17:15:13Z")
Hi [@Paul P.](https://answers.dynatrace.com/users/44832/view.html) Customer is in touch with support (SUP-62943) regarding the same issue There is a fix for that problem with in the follow specific versions: 1. 1.205.188 2. 1.207.244 3. 1.207.268 HTH Yos ---
**Author:** ![pnpendleto](https://avatars.discourse-cdn.com/v4/letter/p/edb3f5/32.png) [@pnpendleto](https://community.dynatrace.com/u/pnpendleto)\ **Post date:** [February 24, 2021, 1:37pm UTC](https://community.dynatrace.com/t/has-anyone-been-successful-at-getting-sap-fiori-agentless-monitoring-on-premise-working/21544/3 "2021-02-24T13:37:51Z")
[@Yos N.](https://answers.dynatrace.com/users/3891/view.html) what product are you referring to in the versions you mention? ---
**Author:** ![Yosi\_Neuman](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/yosi_neuman/32/9845_2.png) [@Yosi\_Neuman](https://community.dynatrace.com/u/Yosi_Neuman)\ **Post date:** [February 24, 2021, 1:52pm UTC](https://community.dynatrace.com/t/has-anyone-been-successful-at-getting-sap-fiori-agentless-monitoring-on-premise-working/21544/4 "2021-02-24T13:52:40Z")
Hi [@Paul P.](https://answers.dynatrace.com/users/44832/view.html) To JS tag version From **settings --\> Preferences --\> OneAgent updates** ![28340-1614174522817.png](https://global.discourse-cdn.com/dynatrace/original/2X/9/91d5c9f4a27823997d51307f45cd981309b78925.png) Mark the **automatically update real user monitoring JavaScript library** off, and you will be able to check on of the version mentioned above for example 1.207.244 is present in our env ![28327-1614174730163.png](https://global.discourse-cdn.com/dynatrace/original/2X/9/9d4d1491a86c5339dcaeba5fcc6c1906b97bd81f.png) HTH Yos ---
**Author:** ![pnpendleto](https://avatars.discourse-cdn.com/v4/letter/p/edb3f5/32.png) [@pnpendleto](https://community.dynatrace.com/u/pnpendleto)\ **Post date:** [February 24, 2021, 2:00pm UTC](https://community.dynatrace.com/t/has-anyone-been-successful-at-getting-sap-fiori-agentless-monitoring-on-premise-working/21544/5 "2021-02-24T14:00:01Z")
[@Yos N.](https://answers.dynatrace.com/users/3891/view.html) Looks like we are on an updated version: 1.209.144 So we should have these fixes in ur version is that assumption correct? ---
**Author:** ![Yosi\_Neuman](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/yosi_neuman/32/9845_2.png) [@Yosi\_Neuman](https://community.dynatrace.com/u/Yosi_Neuman)\ **Post date:** [February 24, 2021, 2:06pm UTC](https://community.dynatrace.com/t/has-anyone-been-successful-at-getting-sap-fiori-agentless-monitoring-on-premise-working/21544/6 "2021-02-24T14:06:36Z")
Hi [@Paul P.](https://answers.dynatrace.com/users/44832/view.html) This fix was tricky one and it was set and un set in few of JS versions. Customer didn’t try the current version (1.209.144) to see if it works or not. 1.207.244 for sure tested and work OK If you can check and update the current version it swill help and I will update the on going ticket with your information Yos ---
**Author:** ![gofman\_anatoly](https://avatars.discourse-cdn.com/v4/letter/g/898d66/32.png) [@gofman\_anatoly](https://community.dynatrace.com/u/gofman_anatoly)\ **Post date:** [March 29, 2021, 5:14am UTC](https://community.dynatrace.com/t/has-anyone-been-successful-at-getting-sap-fiori-agentless-monitoring-on-premise-working/21544/7 "2021-03-29T05:14:16Z")
Hi The JS version 1.211.169 was checked and it works correctly. You need to add custom configuration property “exp=1” in JavaScript tag properties per application. Best Regards Tolik ---
**Author:** ![PoonamK](https://avatars.discourse-cdn.com/v4/letter/p/b5e925/32.png) [@PoonamK](https://community.dynatrace.com/u/PoonamK)\ **Post date:** [May 22, 2021, 3:04pm UTC](https://community.dynatrace.com/t/has-anyone-been-successful-at-getting-sap-fiori-agentless-monitoring-on-premise-working/21544/8 "2021-05-22T15:04:23Z")
Hi I am facing  similar issue. After adding Dynatrace plugin, some fiori launchpad tiles  are not opening.  Can you help with solution. Thanks, Poonam ---
**Author:** ![wkimchan](https://avatars.discourse-cdn.com/v4/letter/w/ed8c4c/32.png) [@wkimchan](https://community.dynatrace.com/u/wkimchan)\ **Post date:** [May 24, 2021, 8:50am UTC](https://community.dynatrace.com/t/has-anyone-been-successful-at-getting-sap-fiori-agentless-monitoring-on-premise-working/21544/9 "2021-05-24T08:50:29Z")
Hi, to fix this, you must go to your Dynatrace application, click “…”, then click Edit \> Capturing \> Advanced Setup, then scroll down and add “exp=1” here: ![wkimchan_0-1621846163218.png](https://global.discourse-cdn.com/dynatrace/original/3X/1/b/1b9de1a8a26d69301c49c944395c9d60771fbfb8.png) You can then re-download the agentless code snippet and add it to your FIORI plugin/application. Hope it helps 🙂