# Host data tomography **URL:** \ **Category:** Open Q&A\ **Tags:** hosts-classic\ **Created:** [September 20, 2023, 2:25am UTC](https://community.dynatrace.com/t/host-data-tomography/41695 "2023-09-20T02:25:00Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Lwl](https://avatars.discourse-cdn.com/v4/letter/l/f4b2a3/32.png) [@Lwl](https://community.dynatrace.com/u/Lwl)\ **Post date:** [September 20, 2023, 2:25am UTC](https://community.dynatrace.com/t/host-data-tomography/41695/1 "2023-09-20T02:25:00Z")
The chart showing the data found that there was data loss ---
**Author:** ![natanael\_mendes](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/natanael_mendes/32/15264_2.png) [@natanael\_mendes](https://community.dynatrace.com/u/natanael_mendes)\ **Post date:** [September 20, 2023, 3:05am UTC](https://community.dynatrace.com/t/host-data-tomography/41695/2 "2023-09-20T03:05:47Z")
Hey [@Lwl](https://community.dynatrace.com/user/63531) can you give us more details about? ---
**Author:** ![Lwl](https://avatars.discourse-cdn.com/v4/letter/l/f4b2a3/32.png) [@Lwl](https://community.dynatrace.com/u/Lwl)\ **Post date:** [September 20, 2023, 3:30am UTC](https://community.dynatrace.com/t/host-data-tomography/41695/3 "2023-09-20T03:30:01Z")
![image.png](https://global.discourse-cdn.com/dynatrace/original/3X/a/1/a14b4b315467c0600b748c29acc58e7538b0cea1.png) That’s it. Don’t know what to do ---
**Author:** ![radek\_jasinski](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/radek_jasinski/32/10432_2.png) [@radek\_jasinski](https://community.dynatrace.com/u/radek_jasinski)\ **Post date:** [September 20, 2023, 7:17am UTC](https://community.dynatrace.com/t/host-data-tomography/41695/4 "2023-09-20T07:17:52Z")
Hi [@Lwl](https://community.dynatrace.com/user/63531) , How’s it going? 😊Previously, was the data collection correct? Have you tried doing a restart of OA or AG? R. ---
**Author:** ![Lwl](https://avatars.discourse-cdn.com/v4/letter/l/f4b2a3/32.png) [@Lwl](https://community.dynatrace.com/u/Lwl)\ **Post date:** [September 20, 2023, 7:23am UTC](https://community.dynatrace.com/t/host-data-tomography/41695/5 "2023-09-20T07:23:32Z")
Hi [@radek\_jasinski](https://community.dynatrace.com/user/16832) It’s good to see you again No attempt has been made to restart AG or OA ---
**Author:** ![Lwl](https://avatars.discourse-cdn.com/v4/letter/l/f4b2a3/32.png) [@Lwl](https://community.dynatrace.com/u/Lwl)\ **Post date:** [September 20, 2023, 7:29am UTC](https://community.dynatrace.com/t/host-data-tomography/41695/6 "2023-09-20T07:29:46Z")
There seems to have been this situation before, but it has not been solved, and now I want to solve it. ---
**Author:** ![radek\_jasinski](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/radek_jasinski/32/10432_2.png) [@radek\_jasinski](https://community.dynatrace.com/u/radek_jasinski)\ **Post date:** [September 20, 2023, 7:32am UTC](https://community.dynatrace.com/t/host-data-tomography/41695/7 "2023-09-20T07:32:24Z")
I had a similar situation when mcafee antivirus was running on the system. Have you checked the log entries? ---
**Author:** ![Lwl](https://avatars.discourse-cdn.com/v4/letter/l/f4b2a3/32.png) [@Lwl](https://community.dynatrace.com/u/Lwl)\ **Post date:** [September 20, 2023, 7:53am UTC](https://community.dynatrace.com/t/host-data-tomography/41695/8 "2023-09-20T07:53:49Z")
Checked the logs, and there’s not much difference between them and normal host nodes ---
**Author:** ![radek\_jasinski](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/radek_jasinski/32/10432_2.png) [@radek\_jasinski](https://community.dynatrace.com/u/radek_jasinski)\ **Post date:** [September 20, 2023, 8:11am UTC](https://community.dynatrace.com/t/host-data-tomography/41695/9 "2023-09-20T08:11:53Z")
I believe you should report the case to support. You may have many variables as to why this data is not being collected correctly. ---
**Author:** ![Lwl](https://avatars.discourse-cdn.com/v4/letter/l/f4b2a3/32.png) [@Lwl](https://community.dynatrace.com/u/Lwl)\ **Post date:** [September 20, 2023, 8:23am UTC](https://community.dynatrace.com/t/host-data-tomography/41695/10 "2023-09-20T08:23:37Z")
Yes, I will do that