# How long will OneAgent keep trying to reach Dynatrace Managed if Dynatrace Managed is down?

**URL:** <https://community.dynatrace.com/t/how-long-will-oneagent-keep-trying-to-reach-dynatrace-managed-if-dynatrace-managed-is-down/18615>\
**Category:** Dynatrace Managed\
**Tags:** dynatrace-managed, oneagent\
**Created:** [November 29, 2018, 4:27am UTC](https://community.dynatrace.com/t/how-long-will-oneagent-keep-trying-to-reach-dynatrace-managed-if-dynatrace-managed-is-down/18615 "2018-11-29T04:27:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![waikeat\_chan](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/waikeat_chan/32/33405_2.png) [@waikeat\_chan](https://community.dynatrace.com/u/waikeat_chan)\
**Post date:** [November 29, 2018, 4:27am UTC](https://community.dynatrace.com/t/how-long-will-oneagent-keep-trying-to-reach-dynatrace-managed-if-dynatrace-managed-is-down/18615/1 "2018-11-29T04:27:40Z")

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How long how much time it would keep on trying before it finally give up?

I need this to answer customer’s question of: “Do we need to restart the application services after Dynatrace Server down or unreachable for a long time?”

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**Author:** ![Julius\_Loman](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/julius_loman/32/51_2.png) [@Julius\_Loman](https://community.dynatrace.com/u/Julius_Loman)\
**Post date:** [November 29, 2018, 3:54pm UTC](https://community.dynatrace.com/t/how-long-will-oneagent-keep-trying-to-reach-dynatrace-managed-if-dynatrace-managed-is-down/18615/2 "2018-11-29T15:54:02Z")

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As far as I have experience - they don’t give up. I think they just increase the time between connection attempts. You should be more specific what is a long time for the customer (days? weeks? months?)

If your apps were instrumented and were running for a very long time (months) even before disconnection, you would probably have an outdated agent version anyway and restart is recommended.