# How to check(know) Dynatrace SaaS availability rate? **URL:** \ **Category:** Open Q&A\ **Tags:** dynatrace-saas\ **Created:** [May 24, 2019, 11:10am UTC](https://community.dynatrace.com/t/how-to-check-know-dynatrace-saas-availability-rate/20782 "2019-05-24T11:10:39Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![hiroshi\_aoki](https://avatars.discourse-cdn.com/v4/letter/h/258eb7/32.png) [@hiroshi\_aoki](https://community.dynatrace.com/u/hiroshi_aoki)\ **Post date:** [May 24, 2019, 11:10am UTC](https://community.dynatrace.com/t/how-to-check-know-dynatrace-saas-availability-rate/20782/1 "2019-05-24T11:10:39Z")
Regarding Dynatrace SaaS SLA, it is stated on [Dynatrace SaaS Service Level Agreement (SLA)](https://www.dynatrace.com/company/trust-center/sla/saas/) a(as at least 99.5%). That’s fine but… how/where can we see its actual availability rate (for every month)? ---
**Author:** ![Radoslaw\_Szulgo](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/radoslaw_szulgo/32/1977_2.png) [@Radoslaw\_Szulgo](https://community.dynatrace.com/u/Radoslaw_Szulgo)\ **Post date:** [May 24, 2019, 1:49pm UTC](https://community.dynatrace.com/t/how-to-check-know-dynatrace-saas-availability-rate/20782/2 "2019-05-24T13:49:21Z")
Availability status page for Dynatrace services is here: [http://dynatrace.status.io/](http://dynatrace.status.io/) ---
**Author:** ![hiroshi\_aoki](https://avatars.discourse-cdn.com/v4/letter/h/258eb7/32.png) [@hiroshi\_aoki](https://community.dynatrace.com/u/hiroshi_aoki)\ **Post date:** [May 24, 2019, 2:06pm UTC](https://community.dynatrace.com/t/how-to-check-know-dynatrace-saas-availability-rate/20782/3 "2019-05-24T14:06:06Z")
I know we can see the status and trouble history on the page, but it seems we can’t find availability rate… ---
**Author:** ![Radoslaw\_Szulgo](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/radoslaw_szulgo/32/1977_2.png) [@Radoslaw\_Szulgo](https://community.dynatrace.com/u/Radoslaw_Szulgo)\ **Post date:** [May 24, 2019, 2:41pm UTC](https://community.dynatrace.com/t/how-to-check-know-dynatrace-saas-availability-rate/20782/4 "2019-05-24T14:41:49Z")
We do not expose precise values. You can assume it’s 100% minus what we share at [status.io](http://status.io). ---
**Author:** ![hiroshi\_aoki](https://avatars.discourse-cdn.com/v4/letter/h/258eb7/32.png) [@hiroshi\_aoki](https://community.dynatrace.com/u/hiroshi_aoki)\ **Post date:** [June 6, 2019, 7:39am UTC](https://community.dynatrace.com/t/how-to-check-know-dynatrace-saas-availability-rate/20782/5 "2019-06-06T07:39:35Z")
Thank you. As this was question from our partner/cutomer, I will convey the message to them. ---
**Author:** ![Radoslaw\_Szulgo](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/radoslaw_szulgo/32/1977_2.png) [@Radoslaw\_Szulgo](https://community.dynatrace.com/u/Radoslaw_Szulgo)\ **Post date:** [June 6, 2019, 10:22am UTC](https://community.dynatrace.com/t/how-to-check-know-dynatrace-saas-availability-rate/20782/6 "2019-06-06T10:22:21Z")
If they have any reasons that we may have breached SLA - they can open a support ticket to get details. We are working on exposing availability metrics, however I can’t write any ETA yet. ---
**Author:** ![paul\_greene](https://avatars.discourse-cdn.com/v4/letter/p/f08c70/32.png) [@paul\_greene](https://community.dynatrace.com/u/paul_greene)\ **Post date:** [October 21, 2019, 1:50am UTC](https://community.dynatrace.com/t/how-to-check-know-dynatrace-saas-availability-rate/20782/7 "2019-10-21T01:50:26Z")
Hi! Any update on exposing availability metrics or SaaS availability reports? ---
**Author:** ![leif\_ericksen](https://avatars.discourse-cdn.com/v4/letter/l/a5b964/32.png) [@leif\_ericksen](https://community.dynatrace.com/u/leif_ericksen)\ **Post date:** [October 31, 2022, 12:44pm UTC](https://community.dynatrace.com/t/how-to-check-know-dynatrace-saas-availability-rate/20782/8 "2022-10-31T12:44:14Z")
I agree Dynatrace really needs to expose the availability rate. I am sure that there is a demand the Dynatrace backend provider to provide availability rates. Does Dynatrace accept from them just assume we are up and available 100% of the time? We all know that 100% is unrealistic and that is why we see uptime SLA rates like 99.5 or 99.999.