# Identity synthetic users that are not configured in Dynatrace

**URL:** <https://community.dynatrace.com/t/identity-synthetic-users-that-are-not-configured-in-dynatrace/45048>\
**Category:** Real User Monitoring\
**Tags:** real-user-monitoring-classic, user-sessions\
**Created:** [April 8, 2024, 3:04pm UTC](https://community.dynatrace.com/t/identity-synthetic-users-that-are-not-configured-in-dynatrace/45048 "2024-04-08T15:04:13Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![asp-vm](https://avatars.discourse-cdn.com/v4/letter/a/b782af/32.png) [@asp-vm](https://community.dynatrace.com/u/asp-vm)\
**Post date:** [April 8, 2024, 3:04pm UTC](https://community.dynatrace.com/t/identity-synthetic-users-that-are-not-configured-in-dynatrace/45048/1 "2024-04-08T15:04:13Z")

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We have a third party synthetic tool that is monitoring our web application. The application is monitored by Dynatrace Real user monitoring. Is there a way I can identify traffic from this synthetic tool?

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**Author:** ![AntonPineiro](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/antonpineiro/32/49_2.png) [@AntonPineiro](https://community.dynatrace.com/u/AntonPineiro)\
**Post date:** [April 8, 2024, 4:28pm UTC](https://community.dynatrace.com/t/identity-synthetic-users-that-are-not-configured-in-dynatrace/45048/2 "2024-04-08T16:28:02Z")

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Hi,

Can you add specific request headers in the third party synthetic tool?

If not, maybe User-Agent is different and you can filter by that value.

Best regards

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**Author:** ![asp-vm](https://avatars.discourse-cdn.com/v4/letter/a/b782af/32.png) [@asp-vm](https://community.dynatrace.com/u/asp-vm)\
**Post date:** [April 8, 2024, 4:31pm UTC](https://community.dynatrace.com/t/identity-synthetic-users-that-are-not-configured-in-dynatrace/45048/3 "2024-04-08T16:31:10Z")

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User-Agent is different for the tool. How can filter by it? I suspect I am missing some config in my Application settings.

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**Author:** ![AntonPineiro](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/antonpineiro/32/49_2.png) [@AntonPineiro](https://community.dynatrace.com/u/AntonPineiro)\
**Post date:** [April 9, 2024, 6:50am UTC](https://community.dynatrace.com/t/identity-synthetic-users-that-are-not-configured-in-dynatrace/45048/4 "2024-04-09T06:50:02Z")

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Hi,

Then you can create a request attribute base on [web request data](https://docs.dynatrace.com/docs/shortlink/request-attributes-web-requests) for capturing that header.

And then, you can create a [user action property](https://docs.dynatrace.com/docs/shortlink/user-session-properties) base on that request attribute.

Then, you will be able to filter request and user actions base on a specific User-Agent.

Best regards

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**Author:** ![asp-vm](https://avatars.discourse-cdn.com/v4/letter/a/b782af/32.png) [@asp-vm](https://community.dynatrace.com/u/asp-vm)\
**Post date:** [April 9, 2024, 7:06am UTC](https://community.dynatrace.com/t/identity-synthetic-users-that-are-not-configured-in-dynatrace/45048/5 "2024-04-09T07:06:53Z")

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Thank you 🙂

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**Author:** ![asp-vm](https://avatars.discourse-cdn.com/v4/letter/a/b782af/32.png) [@asp-vm](https://community.dynatrace.com/u/asp-vm)\
**Post date:** [April 16, 2024, 1:09pm UTC](https://community.dynatrace.com/t/identity-synthetic-users-that-are-not-configured-in-dynatrace/45048/6 "2024-04-16T13:09:48Z")

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I just had a thought, this solution would not work on a frontend application instrumented using agentless monitoring. Is there a way we can track in this scenario?

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**Author:** ![AntonPineiro](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/antonpineiro/32/49_2.png) [@AntonPineiro](https://community.dynatrace.com/u/AntonPineiro)\
**Post date:** [April 16, 2024, 2:07pm UTC](https://community.dynatrace.com/t/identity-synthetic-users-that-are-not-configured-in-dynatrace/45048/7 "2024-04-16T14:07:23Z")

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Hi,

Then, I would check which options are allowed for user action properties.

Best regards
