# Intersystem IRIS extension

**URL:** <https://community.dynatrace.com/t/intersystem-iris-extension/54235>\
**Category:** Extensions\
**Tags:** databases, extensions\
**Created:** [November 27, 2025, 1:13pm UTC](https://community.dynatrace.com/t/intersystem-iris-extension/54235 "2025-11-27T13:13:18Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![luisrojokyndryl](https://avatars.discourse-cdn.com/v4/letter/l/43a26b/32.png) [@luisrojokyndryl](https://community.dynatrace.com/u/luisrojokyndryl)\
**Post date:** [November 27, 2025, 1:13pm UTC](https://community.dynatrace.com/t/intersystem-iris-extension/54235/1 "2025-11-27T13:13:18Z")

</div>

Hello,

I have configured an Intersystem IRIS extension. When I go the Intersystem Overview Dashboard all the databases show 0B, anyone know what could be the reason?. Attached a screenshot.

thanks in advance

 ![Captura de pantalla 2025-11-27 a las 14.12.45.png](https://global.discourse-cdn.com/dynatrace/original/3X/0/9/09584003b703442c375ec5b3a4f6034a00baf158.png)

---

<div class="post-metadata">

**Author:** ![AntonPineiro](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/antonpineiro/32/49_2.png) [@AntonPineiro](https://community.dynatrace.com/u/AntonPineiro)\
**Post date:** [November 27, 2025, 1:26pm UTC](https://community.dynatrace.com/t/intersystem-iris-extension/54235/2 "2025-11-27T13:26:50Z")

</div>

Hi,

I would check ActiveGate diagnostics log. It provide more details normally.

Best regards