# Issue with dtuser

**URL:** <https://community.dynatrace.com/t/issue-with-dtuser/43612>\
**Category:** Open Q&A\
**Tags:** installation\
**Created:** [January 12, 2024, 5:52pm UTC](https://community.dynatrace.com/t/issue-with-dtuser/43612 "2024-01-12T17:52:34Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![aneeshuk](https://avatars.discourse-cdn.com/v4/letter/a/839c29/32.png) [@aneeshuk](https://community.dynatrace.com/u/aneeshuk)\
**Post date:** [January 12, 2024, 5:52pm UTC](https://community.dynatrace.com/t/issue-with-dtuser/43612/1 "2024-01-12T17:52:34Z")

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![aneeshuk_0-1705081874823.png](https://global.discourse-cdn.com/dynatrace/original/3X/8/3/838012465e654b47eefdfe27ebc1a093a95f5566.png)

I have this issue with dynatrace install- when i try to install the dtuser shows an error-

./Dynatrace-OneAgent-Linux-prod-gar-latest.sh --set-app-log-content-access=true --set-monitoring-mode=infra-only  
17:47:42 Checking root privileges…  
17:47:42 Process real user: root, real ID: 0  
17:47:42 Process effective user: root, effective ID: 0  
17:47:42 OK  
17:47:42 Logging to /var/log/dynatrace/oneagent/installer/installation\_3672.log  
17:47:42 Installation started, version 1.281.124.20240110-150517, build date: 10.01.2024, PID 3672.  
17:47:42 Detected platform: LINUX arch: X86\_64  
17:47:42 Error: **User named “dtuser” does not have group named “dtuser” as its primary group. Installation aborted.**

any solution for this error.

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**Author:** ![Kenny\_Gillette](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/kenny_gillette/32/20170_2.png) [@Kenny\_Gillette](https://community.dynatrace.com/u/Kenny_Gillette)\
**Post date:** [January 12, 2024, 6:07pm UTC](https://community.dynatrace.com/t/issue-with-dtuser/43612/2 "2024-01-12T18:07:39Z")

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See this article&nbsp;[https://community.dynatrace.com/t5/Open-Q-A/Have-trouble-installing-OneAgent-on-a-Linux-server/m-p/192144](https://community.dynatrace.com/post/192144)

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**Author:** ![Pawel\_Zalewski](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/pawel_zalewski/32/8101_2.png) [@Pawel\_Zalewski](https://community.dynatrace.com/u/Pawel_Zalewski)\
**Post date:** [January 12, 2024, 9:19pm UTC](https://community.dynatrace.com/t/issue-with-dtuser/43612/3 "2024-01-12T21:19:55Z")

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Hi,

- If a user exists in the system but doesn’t have a group with the same name set as its primary one, the installation is aborted—to use a group with a different name, you must use the GROUP parameter.

Check this out (last chapter): [Customize OneAgent installation on Linux — Dynatrace Docs](https://docs.dynatrace.com/docs/setup-and-configuration/dynatrace-oneagent/installation-and-operation/linux/installation/customize-oneagent-installation-on-linux#specifying-non-privileged-user-and-group)