# Kubernetes Observability - "error making post request to dynatrace api: Post \\"https://{environmentid}.live.dynatrace.com/api"

**URL:** <https://community.dynatrace.com/t/kubernetes-observability-error-making-post-request-to-dynatrace-api-post-https-environmentid-live-dynatrace-com-api/49151>\
**Category:** Dynatrace API\
**Tags:** dynatrace-saas, dynatrace-api, tokens\
**Created:** [December 2, 2024, 2:29pm UTC](https://community.dynatrace.com/t/kubernetes-observability-error-making-post-request-to-dynatrace-api-post-https-environmentid-live-dynatrace-com-api/49151 "2024-12-02T14:29:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![lperroni](https://avatars.discourse-cdn.com/v4/letter/l/3be4f8/32.png) [@lperroni](https://community.dynatrace.com/u/lperroni)\
**Post date:** [December 2, 2024, 2:29pm UTC](https://community.dynatrace.com/t/kubernetes-observability-error-making-post-request-to-dynatrace-api-post-https-environmentid-live-dynatrace-com-api/49151/1 "2024-12-02T14:29:06Z")

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I am deploying Dynatrace as Kubernetes Observability method on my AKS and I am receiving this error:&nbsp; "error making post request to dynatrace api: Post \“https://{environmentid}.live.dynatrace.com/api” when I tried to apply my dynakube configuration.

I already validated the token scope and it is everything corretc, the connection between my cluster and Dynatrace Saas is OK.

I already followed the troubleshooting steps from Dynatrace Documention.

What I could try or validate?

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**Author:** ![Gosia\_Murawska](https://avatars.discourse-cdn.com/v4/letter/g/2bfe46/32.png) [@Gosia\_Murawska](https://community.dynatrace.com/u/Gosia_Murawska)\
**Post date:** [January 2, 2025, 4:24pm UTC](https://community.dynatrace.com/t/kubernetes-observability-error-making-post-request-to-dynatrace-api-post-https-environmentid-live-dynatrace-com-api/49151/2 "2025-01-02T16:24:55Z")

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Hi,&nbsp;[@lperroni](https://community.dynatrace.com/user/83890)! Have you managed to find the answer to your question? It would be great if you share it with the Community 🙂

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**Author:** ![RohitBisht](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/rohitbisht/32/38577_2.png) [@RohitBisht](https://community.dynatrace.com/u/RohitBisht)\
**Post date:** [January 2, 2025, 9:46pm UTC](https://community.dynatrace.com/t/kubernetes-observability-error-making-post-request-to-dynatrace-api-post-https-environmentid-live-dynatrace-com-api/49151/3 "2025-01-02T21:46:36Z")

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Hi&nbsp;[@lperroni](https://community.dynatrace.com/user/83890)&nbsp;,

If you still have the issue ongoing, here is what you can do:  
1. Check events  
kubectl events -n dynatracekube  
2. Check pod logs

```auto
kubectl logs -f dynatrace-oneagent-abcde --namespace=kube-system

```

3. Check activegate logs.

> **[ActiveGate diagnostics](https://docs.dynatrace.com/docs/ingest-from/dynatrace-activegate/activegate-diagnostics)**
>
> Learn how to run ActiveGate diagnostics

You can find meaningful information here about the connection issues.
