# Oracle DB Extension failing under config/deploy - DB Insight works fine

**URL:** <https://community.dynatrace.com/t/oracle-db-extension-failing-under-config-deploy-db-insight-works-fine/51842>\
**Category:** Extensions\
**Tags:** databases, oracle, extensions\
**Created:** [May 27, 2025, 2:57pm UTC](https://community.dynatrace.com/t/oracle-db-extension-failing-under-config-deploy-db-insight-works-fine/51842 "2025-05-27T14:57:08Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![asvejgaa](https://avatars.discourse-cdn.com/v4/letter/a/53a042/32.png) [@asvejgaa](https://community.dynatrace.com/u/asvejgaa)\
**Post date:** [May 27, 2025, 2:57pm UTC](https://community.dynatrace.com/t/oracle-db-extension-failing-under-config-deploy-db-insight-works-fine/51842/1 "2025-05-27T14:57:08Z")

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Dynatrace Managed Enviroment -  
ActiveGate 1.305.57 All Extensions are Enabled on both servers and they are both member of the DEFAULT group.  
Database server - Linux Redhat - OneAgent version: 1.305.98.20250114-172617

Network from AG server to DB server ok - Firewall open on port 1521,1522 and 1523

Have configured Database Insight (Oracle) to connect to the database (host/port/SID/user) - and everything works fine.

But when I try to install the same Oracle in Oracle DB Extensions it’s not working - get this error;

**"ERROR Failed to assign monitoring configuration to ActiveGate. Reason: The monitoring configuration requires ActiveGate**  
**version 1.301.0 or later that supports data source sqlOracle and belongs to group “default”"**

Have reinstalled AG with out any change.  
Restartet the ActiveGate (systemctl restart dynatracegateway)(systemctl restart extensionsmodule) no change.

When DB Insights work - looks like access to DB is Ok from the AG servers - but can’t find why it’s not possible to push the Oracle DB Extension.

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**Author:** ![Mike\_L](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/mike_l/32/11717_2.png) [@Mike\_L](https://community.dynatrace.com/u/Mike_L)\
**Post date:** [May 27, 2025, 3:00pm UTC](https://community.dynatrace.com/t/oracle-db-extension-failing-under-config-deploy-db-insight-works-fine/51842/2 "2025-05-27T15:00:13Z")

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Can you tell some more about the ActiveGate? Are they running on containers, or are they multi tenant maybe?

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**Author:** ![asvejgaa](https://avatars.discourse-cdn.com/v4/letter/a/53a042/32.png) [@asvejgaa](https://community.dynatrace.com/u/asvejgaa)\
**Post date:** [May 28, 2025, 6:55am UTC](https://community.dynatrace.com/t/oracle-db-extension-failing-under-config-deploy-db-insight-works-fine/51842/3 "2025-05-28T06:55:45Z")

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It’s is 2 Redhat Linux Virtuel Servers running as Enviroment Active Gate - no Container

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**Author:** ![Mike\_L](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/mike_l/32/11717_2.png) [@Mike\_L](https://community.dynatrace.com/u/Mike_L)\
**Post date:** [May 28, 2025, 7:15am UTC](https://community.dynatrace.com/t/oracle-db-extension-failing-under-config-deploy-db-insight-works-fine/51842/4 "2025-05-28T07:15:34Z")

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Are they regular x86 servers? If so, open a support ticket.

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**Author:** ![asvejgaa](https://avatars.discourse-cdn.com/v4/letter/a/53a042/32.png) [@asvejgaa](https://community.dynatrace.com/u/asvejgaa)\
**Post date:** [May 28, 2025, 7:42am UTC](https://community.dynatrace.com/t/oracle-db-extension-failing-under-config-deploy-db-insight-works-fine/51842/5 "2025-05-28T07:42:52Z")

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Yes - it’s regular x86 servers - will open a support ticket - thanks