# problem not got raised in synthetic monitoring local outage

**URL:** <https://community.dynatrace.com/t/problem-not-got-raised-in-synthetic-monitoring-local-outage/33616>\
**Category:** Synthetic Monitoring\
**Tags:** synthetic-monitoring\
**Created:** [December 21, 2021, 2:53pm UTC](https://community.dynatrace.com/t/problem-not-got-raised-in-synthetic-monitoring-local-outage/33616 "2021-12-21T14:53:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mahsahoo](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@mahsahoo](https://community.dynatrace.com/u/mahsahoo)\
**Post date:** [December 21, 2021, 2:53pm UTC](https://community.dynatrace.com/t/problem-not-got-raised-in-synthetic-monitoring-local-outage/33616/1 "2021-12-21T14:53:06Z")

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There was a downtime occurred and problem didn’t get raised in synthetic monitoring of an application.

I could see it was a local outage gap but need to know why problem didn’t get raised for that time

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**Author:** ![mahsahoo](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@mahsahoo](https://community.dynatrace.com/u/mahsahoo)\
**Post date:** [December 21, 2021, 2:46pm UTC](https://community.dynatrace.com/t/problem-not-got-raised-in-synthetic-monitoring-local-outage/33616/2 "2021-12-21T14:46:59Z")

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problem not got raised in synthetic monitoring for local outage

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**Author:** ![theharithsa](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/theharithsa/32/16236_2.png) [@theharithsa](https://community.dynatrace.com/u/theharithsa)\
**Post date:** [December 22, 2021, 1:48am UTC](https://community.dynatrace.com/t/problem-not-got-raised-in-synthetic-monitoring-local-outage/33616/3 "2021-12-22T01:48:31Z")

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Hi&nbsp;[@mahsahoo](https://community.dynatrace.com/user/44666)&nbsp;  
By default, problems will not be raised from local outages unless you set it in the settings of the monitor. By default, problems are raised for global outages.

To change this setting,&nbsp;  
Go to the Synthetic monitor page you have created, **Settings \> Outage Handling \> Select Generate a problem and send an alert when the monitor is unavailable for any of the locations.**

 ![theharithsa_0-1640137683355.png](https://global.discourse-cdn.com/dynatrace/original/3X/6/6/66b520ea6ea0c3bdeda2e5ce9b126f68dbd9e621.png)