# Problem with OpenShift instrumentation using OneAgent

**URL:** <https://community.dynatrace.com/t/problem-with-openshift-instrumentation-using-oneagent/42606>\
**Category:** Container platforms\
**Tags:** openshift, dynatrace-managed, oneagent\
**Created:** [November 14, 2023, 11:27am UTC](https://community.dynatrace.com/t/problem-with-openshift-instrumentation-using-oneagent/42606 "2023-11-14T11:27:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![radek\_jasinski](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/radek_jasinski/32/10432_2.png) [@radek\_jasinski](https://community.dynatrace.com/u/radek_jasinski)\
**Post date:** [November 14, 2023, 11:27am UTC](https://community.dynatrace.com/t/problem-with-openshift-instrumentation-using-oneagent/42606/1 "2023-11-14T11:27:49Z")

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Hi,

I have a serious problem on my client’s OpenShift environment. I’m getting an error when installing OA:

_ **5:03:02 Error: Failed to create user ‘dtuser’** _

_ **26315:03:03 Checking free space in /opt/dynatrace/oneagent/agent/processagent/lib32** _

_ **26415:03:03 Checking free space in /opt/dynatrace/oneagent/agent/processagent/lib64** _

_ **26515:03:03 Storing SELinux policy sources in /opt/dynatrace/oneagent/agent.** _

_ **26615:03:06 Installing SELinux dynatrace\_oneagent module, this may take a while…** _

_ **26715:05:00 Trying to install module designed for older version of policydb.** _

_ **26815:07:05 SELinux dynatrace\_oneagent module installation finished.** _

_**26915:07:21 oneagent will be started via exec()**_

It is puzzling that for an older version of OA this user was creating and there were changes to SELINUX policies. Nothing was changed by the client in the architecture and system of its nodes.&nbsp;Support has so far not found a solution and the topic is critical. Perhaps someone has encountered this?

Radek

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**Author:** ![izabelarokita](https://avatars.discourse-cdn.com/v4/letter/i/b487fb/32.png) [@izabelarokita](https://community.dynatrace.com/u/izabelarokita)\
**Post date:** [December 18, 2023, 10:42am UTC](https://community.dynatrace.com/t/problem-with-openshift-instrumentation-using-oneagent/42606/2 "2023-12-18T10:42:22Z")

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Hello&nbsp;[@radek\_jasinski](https://community.dynatrace.com/user/16832)&nbsp;,  
any updates on this issue, have you managed to solve it or maybe you’re still waiting for some help? Please, let me know! 🙂

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**Author:** ![radek\_jasinski](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/radek_jasinski/32/10432_2.png) [@radek\_jasinski](https://community.dynatrace.com/u/radek_jasinski)\
**Post date:** [December 18, 2023, 12:09pm UTC](https://community.dynatrace.com/t/problem-with-openshift-instrumentation-using-oneagent/42606/3 "2023-12-18T12:09:03Z")

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Yes, I managed to solve the problem - I described it here: [https://community.dynatrace.com/t5/Dynatrace-tips/Important-TIP-Problem-with-OA-rights-management-after-Dynatrace/td-p/230526](https://community.dynatrace.com/topic/230526)
