# Using workflow for problem notifications

**URL:** <https://community.dynatrace.com/t/using-workflow-for-problem-notifications/51440>\
**Category:** Open Q&A\
**Tags:** problem-notification, workflows\
**Created:** [April 30, 2025, 12:28pm UTC](https://community.dynatrace.com/t/using-workflow-for-problem-notifications/51440 "2025-04-30T12:28:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![AK](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/ak/32/164_2.png) [@AK](https://community.dynatrace.com/u/AK)\
**Post date:** [April 30, 2025, 12:28pm UTC](https://community.dynatrace.com/t/using-workflow-for-problem-notifications/51440/1 "2025-04-30T12:28:30Z")

</div>

Hello There,

I’m trying to convert a problem notification (custom integration) using workflow.

I chose ‘Davis problem trigger’ and then in subsequent step it is http request which would be having payload.

 ![AK_1-1746015773813.png](https://global.discourse-cdn.com/dynatrace/original/3X/1/1/113321d8b785b988d14521d9c0bfb843e8cd79f8.png)

This isn’t successful and went into the error:

```markup
Unhandled failed task(s) during workflow execution:

http_request_1:
Error: error sending request for url (https://test1.company.com/): client error (Connect): tcp connect error: Connection timed out (os error 110): Connection timed out (os error 110)

```

The associated host/URL is already added under allowed list ( Setting --\> General --\>&nbsp;External Requests)

Has anybody done it with success, please guide.

Regards,  
AK

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<div class="post-metadata">

**Author:** ![Julius\_Loman](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/julius_loman/32/51_2.png) [@Julius\_Loman](https://community.dynatrace.com/u/Julius_Loman)\
**Post date:** [April 30, 2025, 7:03pm UTC](https://community.dynatrace.com/t/using-workflow-for-problem-notifications/51440/2 "2025-04-30T19:03:37Z")

</div>

Is your destination ([https://test1.company.com](https://test1.company.com)) reachable from the internet (your SaaS environment)&nbsp; or are you using EdgeConnect?

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<div class="post-metadata">

**Author:** ![AK](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/ak/32/164_2.png) [@AK](https://community.dynatrace.com/u/AK)\
**Post date:** [May 5, 2025, 9:31am UTC](https://community.dynatrace.com/t/using-workflow-for-problem-notifications/51440/3 "2025-05-05T09:31:17Z")

</div>

Yes, it worked post deploying EdgeConnect. Thanks for the inputs.

Regards,

AK