# Visually complete empty in the User action analysis **URL:** \ **Category:** Real User Monitoring\ **Tags:** user-actions\ **Created:** [July 13, 2018, 9:54am UTC](https://community.dynatrace.com/t/visually-complete-empty-in-the-user-action-analysis/13707 "2018-07-13T09:54:43Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![diego\_pettisani](https://avatars.discourse-cdn.com/v4/letter/d/cc9497/32.png) [@diego\_pettisani](https://community.dynatrace.com/u/diego_pettisani)\ **Post date:** [July 13, 2018, 9:54am UTC](https://community.dynatrace.com/t/visually-complete-empty-in-the-user-action-analysis/13707/1 "2018-07-13T09:54:43Z")
By clicking Applications → My Application → Full Details under Top 3 User Actions, I see a list of User actions but not all of them have a duration time set. Following a screenshot of the problem: ![17504-duration-empty.png](https://global.discourse-cdn.com/dynatrace/original/3X/1/5/15e19ebd08a35c41ba74274f8540b429c051c3b3.png) How is it possible to show all durations for all user actions? Regards ---
**Author:** ![ChadTurner](https://dub1.discourse-cdn.com/dynatrace/user_avatar/community.dynatrace.com/chadturner/32/161_2.png) [@ChadTurner](https://community.dynatrace.com/u/ChadTurner)\ **Post date:** [June 11, 2020, 8:13pm UTC](https://community.dynatrace.com/t/visually-complete-empty-in-the-user-action-analysis/13707/2 "2020-06-11T20:13:56Z")
those are click actions, and the click that the user made, does that give them a new screen or a new page? if not, maybe the click action is not changing the screen, hence the visual didnt chabge and therefore it is complete. To read more about visually complete, take a look at the following link: > **[Use 'Visually complete' and 'Speed index' metrics in RUM Classic](https://docs.dynatrace.com/docs/observe/digital-experience/rum-classic/web-applications/analyze-and-use/how-to-use-visually-complete-and-speed-index-metrics)** > > Learn how to use 'Visually complete' and 'Speed index' metrics.