# Why does Chromium/ Synthetic show as failed, skipped, or rollback in Deployment Status when it is up to date?

**URL:** <https://community.dynatrace.com/t/why-does-chromium-synthetic-show-as-failed-skipped-or-rollback-in-deployment-status-when-it-is-up-to-date/44550>\
**Category:** Troubleshooting\
**Tags:** synthetic-monitoring, private-synthetic-locations\
**Created:** [March 12, 2024, 1:00pm UTC](https://community.dynatrace.com/t/why-does-chromium-synthetic-show-as-failed-skipped-or-rollback-in-deployment-status-when-it-is-up-to-date/44550 "2024-03-12T13:00:00Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![hannahmac](https://avatars.discourse-cdn.com/v4/letter/h/dec6dc/32.png) [@hannahmac](https://community.dynatrace.com/u/hannahmac)\
**Post date:** [March 12, 2024, 1:00pm UTC](https://community.dynatrace.com/t/why-does-chromium-synthetic-show-as-failed-skipped-or-rollback-in-deployment-status-when-it-is-up-to-date/44550/1 "2024-03-12T13:00:00Z")

</div>

## Summary

If your ActiveGate is fully up to date but the **Deployment Status → ActiveGates → ActiveGate** view shows that **Chromium** or the **Synthetic module** has a Last Update status of **Failed** , **Skipped** , or **Rollback** , the behavior is expected.  
This happens when a previous update attempt had issues, and the component was later updated **manually** or outside the normal autoupdate process.Chromium and Synthetic have **separate update mechanisms** , but the underlying reason is similar:  
➡ A past update failed or was skipped, and the status is not overwritten until the next successful _automated_ update.

## Chromium

### Why does Chromium show as failed or skipped when it’s up to date?

When viewing **Deployment Status → ActiveGates → ActiveGate** , you may see the **Chromium Last Update** status listed as **Failed** or **Skipped** despite Chromium being on the&nbsp;[expected version](https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring/private-synthetic-locations/system-and-hardware-requirements-for-private-synthetic#linux)

 ![HannahM_0-1710159057686.png](https://global.discourse-cdn.com/dynatrace/original/3X/e/8/e81a1a454efa4a11fbf6e3b32437d6556afebc95.png)

### Answer

The **Synthetic installer** determines the Chromium Last Update status.Here’s why the status may not show “OK”:

#### **Previous Chromium autoupdate failed**

- If a Chromium autoupdate attempt fails, the Last Update status is set to **Failed**.
- If Chromium is later **manually updated** , the version will be correct, **but the status will remain Failed**.

#### **Chromium autoupdate is disabled**

- If the autoupdate option is turned off, Chromium updates are **skipped** by the installer.
- The Last Update status remains **Skipped**.

### **How to reset the status**

The Chromium Last Update status will return to **OK** only after a successful Chromium update performed by the **Synthetic installer**.

## Synthetic module

### Why does Synthetic show as failed, skipped, or rollback when it’s up to date?

When viewing **Deployment Status → ActiveGates → ActiveGate** , the **Synthetic module’s Last Update** status may show **Failed** , **Skipped** , or **Rollback** , even though the module is up to date.

 ![HannahM_0-1755268750090.png](https://global.discourse-cdn.com/dynatrace/original/2X/c/c21aa7b92ff0064aec7b6355b976c102a44918e0.png)

### Answer

The **Autoupdater** sets the Last Update status for the Synthetic module.Here’s what causes the unexpected status:

#### **A previous update attempt failed**

If the Synthetic module update failed earlier and you later:

- uninstalled it
- reinstalled it  
…the Last Update status does **not** automatically change.

### **How to reset the status**

The Synthetic Last Update field is refreshed only when the **ActiveGate** itself is next updated successfully.

## What’s Next

If the explanations above don’t answer your question, please ask below or open a Q&A in the Synthetic forum.

### Related reading

📖&nbsp; [Synthetic Troubleshooting Map](https://community.dynatrace.com/topic/250426)

📖&nbsp;&nbsp;[Why did the Synthetic Module on a Synthetic ActiveGate fail to update? Showing Failed or Skipped](https://community.dynatrace.com/topic/239402)

📖&nbsp;&nbsp;[Why is my Synthetic ActiveGate shutting down?](https://community.dynatrace.com/topic/239408)

📖&nbsp; [Update an Activegate](https://docs.dynatrace.com/docs/shortlink/update-activegate)

📖&nbsp; [Browser autoupdate](https://docs.dynatrace.com/docs/observe/digital-experience/synthetic-monitoring/private-synthetic-locations/manage-private-synthetic-locations#browser)