14 Apr 2024 05:28 AM - last edited on 15 Apr 2024 10:11 AM by MaciejNeumann
Would like to ask if somebody here can share what are the common causes of "Response time degradation" alert on Dynatrace. Appreciate your feedback on this inquiry. Thank you
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14 Apr 2024 06:59 PM
One example would be a high amount of throughput. We often see it during busy seasons like Black Friday and Christmas for the retail industry or for insurances a few days before its the deadline to get an insurance for the next year. Often, systems cannot handle the insane load of e.g. 10x more requests.
Other causes for a high response time can also be timeouts, where there is a wait time before a timeout/no response is returned. E.g. calls to an external service of a partner company for which the website is down.
I also often see response time degradations for large document sizes (can very even for the same request, imagine for example that someone uploads a picture this will always have a different size per customer who uploads) or also faulty/lengthy database statements.