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Alert every 30 minutes for "Out of memory Error" against one of the services

derek_hornby
Newcomer

all my app svcs are down but I still get an alert every 30 minutes for "Out of memory Error" against one of the services

4 REPLIES 4

nj_njoku
Inactive

Hey Derek,

Can you provide some more information for this e.g screenshots of the error, the service page etc?

Thanks

NJ

v-abid_shaikh
Newcomer

You can use the Smart Alerting option

Smart Alerting: Sends email just once if multiple incidents occur, until the raised incident is confirmed by a user. Otherwise notification goes out for each incident.

Smart alerting is for Appmon - not Dynatrace 🙂

hayden_miedema
Inactive

Hi Derek,

As NJ said above, we would need some more info to help you figure out this issue. Can you provide what he asked for? Alternatively, you could open a support ticket (https://www.dynatrace.com/support/) to have someone look at this with you. They will require the same information to triage as well.

Thanks,

Hayden