I have a problem with alerting profiles restricted to certain tags.
We have a process of which we want to be alerted if it reaches a certain level of cpu usage.
Therefor I assigned a tag to the Host and the Process Group. Further I created a custom alert specifying the process group and a certain cpu threshold. Then I created a alerting profile with restriction to the specified tag.
But the mail wasn't sent to the users of this group, but only to me because my user is listed within a default group.
Does anybody know what I'm doing wrong?
Solved! Go to Solution.
Are you sure that the problem duration filter did not filter out the customalert? Maybe the default profile sends immediately and the other profile waits for 30min? Can you check that?
You can always set the delivery to 0min to get the alert right away.
Ok, in this case please try to create an autotag that tags the host and activate the tagging of all processes running on that host.
I think the reason is that the group has the tag on but the single process does not have the tag.
Did you enter the others email addresses in the email integration? Enabling the user within the alerting profile does not automatically add them into the email integration. The user toggles are used for UI and mobile app only.