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Bug Fix: Azure Topic/Queue Deadletter Counts and Active Message counts are inseparable

abigail_wilson
Participant

Deadletter counts are not accurately reported in the Topic and Queues views within the Azure ActiveGate. The count for deadletters is always the same as the active messages. This affects alerting and problem notifications. ("Deadletter" alerts are activated when the active message count crosses the defined threshold.)

10 REPLIES 10

ChadTurner
Leader

@Abigail W. I would recommend reaching out to support on this so they can start working on a fix for this. I have reported the bug to Dynatrace One Support Reps. As we move to the Azure platform it will be important to have these bugs fixed.

-Chad

Dynatrace One has created a support ticket for this bug - it is actively being investigated

-Chad

ChadTurner
Leader

@Abigail W. What is your cluster version? This can be found by accessing the following:

-Chad

kyle_carmitchel
Participant

@Chad T.
Ver. 1.186.72

are you experiencing the same issue?

-Chad

@Chad T. sorry - Abigail and I are colleagues - I was answering on her behalf 🙂 we are in the same tenants.

Oh perfect! Thank you for supplying that data

-Chad

ChadTurner
Leader

@Abigail W. @Kyle C. Just as an update, the Dynatrace development team has confirmed the issue and is working on the fix. I will keep you posted as soon as I have further details.

-Chad

Great, thank you!

ChadTurner
Leader

@Abigail W. @Kyle C. I just wanted to update you that this issue is fixed and will be released in cluster version 1.189.

-Chad