09 Dec 2024 07:39 AM
Hi, I have created a custom email notification, and I see that sometimes the email shows the enviroment name in red and sometimes in green. The red square in the picture shows where. What is the reason for this? Thank you.
09 Dec 2024 08:33 AM
Hi @ele30
It refers to the actual status of the reported problem either it's opened or has been closed and no longer active and impacting the monitored entities.
PFA resources for review:
Hoping that helps addressing the highlighted concern.
KR,
Peter
08 Jan 2025 04:07 PM - edited 08 Jan 2025 04:10 PM
Hi @ele30, did you manage to solve your issue? I'm sure the rest of the Community wants to know the solution 🙂