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Integration with BMC event management

BabarQayyum
Leader

Dear All,

How to integrate Dynatrace Managed with BMC event management?

Regards,

Babar

 

10 REPLIES 10

According to documentation, webhook should be way to do that:

https://docs.bmc.com/docs/display/public/tsim105/Creating+events+with+web+services

Sebastian


Hello @sebastian k.

We want to integrate through a script, as the customer has only this option available at the moment. Later on, they will move to the BMC TrueSight so we can use the WebHook.

Do we have a way to use any generic plugin for this purpose like we are using in the AppMon?

Regards,

Babar


There is no such thing. Only Idea I have is kid of cron script that will be executed every minute (or more often if you need) and will collect problems via DT API and then push them to BMC. But you will have to develop this kind of script.

Sebastian


Hello @sebastian k.
What can be the expected impact on ActiveGate/Cluster performance, in case we follow the path as a workaround?

Regards,

Babar


Shouldn't be any.


Hello @sebastian k.

Is the SNMP trap supported by Dynatrace Managed to ship the anomalies to third party tools?

Regards,

Babar


Hello @Silvia M.

Getting the following message on the access of URLs inside the shared link.

Regards,

Babar


https://github.com/Dynatrace-Reinhard-Pilz/snmptrap I think this one should work.

Cheers

Silvia


To make sure that there will be no impact, please take a look ahead at https://www.dynatrace.com/news/blog/best-practices-for-accelerating-dynatrace-apis-within-large-moni.... If you follow the bets practices you will be fine.

Btw it would never make sense to query the API more often than every minute, as the minimum display resolution is anyway one minute.

Regards

Silvia