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Jira integration with Dynatrace oneagent managed

sangeetha_mitta
Organizer

Hi Team

Could you please me help with below issue?

 

I have a requiement to integrate Dynatrace with jira.

I have tried jira integration with my demo version.

I have tried below steps

1. I created atlassian insance like below

https://jiraintegration.atlassian.net/

2. I followed the steps mentioned in Dynatrace document to integrate jira

(https://www.dynatrace.com/news/blog/integrate-jira-issue-tracking-dynatrace-environment/ )

3. I am getting the below error

Please help in resolving issue.

1 REPLY 1

dirk_wall
Dynatrace Organizer
Dynatrace Organizer

Hi Sangeetha,

Could you try to change the JIRA settings to allow "basic authentication" with a user and password, if that is possible in your JIRA instance?

Best,
Dirk