cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Need automated report option in Dynatrace Managed on Problems section

Hi Team,

We are in the requirements of fetching the data from Problems/Incidents section in Dynatrace Managed for Alert Analysis report to check the non-actionable alerts and to improve the process gaps.

We need alert data in weekly basis but there is no automated report option to fetch any data in Problems section. Currently, we are pulling it manually and it consumes excessive manual effort and we couldn't produce the data on time to our problem management team.

Please advise if there is any plugins/other options which will help us to reduce our manual effort to fetch the data from Problems section.

Regards,

Praveenkumar

3 REPLIES 3

Radoslaw_Szulgo
Dynatrace Leader
Dynatrace Leader

Does our REST API for Problems solve your use case?
See : https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/problems/


Technical Product Manager,
Dynatrace Managed expert

Hi Radoslaw, the problem I have with the API solution is that it returns current problems and i cant find a way to view historic problems. is there a way?

schuene
Newcomer

Hi Praveenkumar, did you manage to get a solution for this?