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Problem Notification Customization

Malaik
Helper

Hello All,

 

If there any possibility to customize more the email sent in the notification problem.

 

 

see the screen bellow,

Malaik_0-1626097791409.png

If there any possibility to extract some informations before sending the notification ...

 

I need this information to send with the email notification a link that include Dashboard for the impacted Service/Method...

 

 

Thanks for your help.

Sharing Knowledge
2 REPLIES 2

ChadTurner
Guru

outside of email integration you can edit the payload of the alert But even that is limited. Event with a custom payload, you would only be able to pass a static dashboard link. 

 

I recommend putting in a RFE for this. 

-Chad

ct_27
Helper

I wrote up an RFE but may have to go back and simplify it.  Would my RFE support what you're looking to do? 

https://community.dynatrace.com/t5/Dynatrace-product-ideas/RFE-Problem-Notification-Placeholder-Add-...