cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

After Install EasyTravel Can't see agents AppMon7

alex2
Guide

hi friends,

after installing easy travel and AppMon 7 I could connect correctly to the server, but the problem I'm having is that no Agent appears, I tried to add it from Dynatrace Agent Configuration but none appears, what are the steps I must follow?

nogents.png

Thank you

4 REPLIES 4

Babar_Qayyum
Leader

Dear All,

I am also facing the similar issue with the easyTravel 2.0.0.2758 on the AppMon 7.0.13.1014 where the below agents status is started with the 'RED MARK' for the Production > Standard environment but the agents are not available in the 'Agents Overview Dashboard' and also no UEM data.


  • Customer Frontend
  • Business Backend
  • Credit Card Auth
Edit: The salutation is that the AppMon and easyTravel must be installed on the default location.

Regards,

Babar

krunal_dave
Newcomer

Follow below link for clarification

https://answers.dynatrace.com/questions/185861/jav...

Try to uninstall and reinstall easy travel and appmon on default location

Cheers,

Dave K

gaurav_kodmalwa
Participant

The blog (https://answers.dynatrace.com/questions/185861/jav...) shared by Dave K looks to be correct approach to debug. But just to clarify further, "standard" and "Black Friday" are to put a load on easytravel application and not for configuring or injecting agents. Check your logs for both easytravel and Dynatrace agents, it should give some hints.

Babar_Qayyum
Leader

The salutation is that the AppMon and easyTravel must be installed on the default location.