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After Install EasyTravel Can't see agents AppMon7

alex2
Guide

hi friends,

after installing easy travel and AppMon 7 I could connect correctly to the server, but the problem I'm having is that no Agent appears, I tried to add it from Dynatrace Agent Configuration but none appears, what are the steps I must follow?

nogents.png

Thank you

4 REPLIES 4

BabarQayyum
Leader

Dear All,

I am also facing the similar issue with the easyTravel 2.0.0.2758 on the AppMon 7.0.13.1014 where the below agents status is started with the 'RED MARK' for the Production > Standard environment but the agents are not available in the 'Agents Overview Dashboard' and also no UEM data.


  • Customer Frontend
  • Business Backend
  • Credit Card Auth
Edit: The salutation is that the AppMon and easyTravel must be installed on the default location.

Regards,

Babar

krunal_dave
Newcomer

Follow below link for clarification

https://answers.dynatrace.com/questions/185861/jav...

Try to uninstall and reinstall easy travel and appmon on default location

Cheers,

Dave K

gaurav_kodmalwa
Participant

The blog (https://answers.dynatrace.com/questions/185861/jav...) shared by Dave K looks to be correct approach to debug. But just to clarify further, "standard" and "Black Friday" are to put a load on easytravel application and not for configuring or injecting agents. Check your logs for both easytravel and Dynatrace agents, it should give some hints.

BabarQayyum
Leader

The salutation is that the AppMon and easyTravel must be installed on the default location.