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This product reached the end of support date on March 31, 2021.

Alert on AppMon agent offline

asibd
Newcomer

Alert on AppMon agent offline

8 REPLIES 8

brett_b2
Inactive

Hello Asi,

There's an OOB incident for this purpose called "Application Process Unavailable (unexpected)" and this is when an agent disconnects but we didn't expect it. If you edit that Incident, you can add actions to be notified however you'd like.

Regards

Please note that because .NET agents consistantly spin up and down new instances this incident can't be used.

srikar_mohan333
Inactive

In addition to what Brett mentioned, you can also add a measure called 'Connected Agents' under Server Side - Functional Health...and create an incident using that measure with a Lower Threshold set to, for example 3, and with Aggregation as Count and Evaluation Timeframe as 1 min...basically when you subscribe this measure, each agent when active will show count = 1 every 10s -- so in a min you will have count = 6, if an agent disconnects the count wont be updated so within the current minute or next the count will be <= 3 and it will send an alert.

Which Appmon version do you use? Bacause I don't see 'Connected Agent' on function health measurement


Hello @Julian F.

Number of connected Agents information you can find in the dynatrace Self-Monitoring.

Rest all the processes related incidents available in each system profile OOB.

Regards,

Babar


asibd
Newcomer

Thanks Brett B

opu_zaman
Newcomer

Can you tell me how to set it up?

Hello @Opu Z.

Open/Edit system profile > Incidents. Here you will find OOB the incident called 'Application Process Unavailable (unexpected)'. You can configure email notifications in the action tab for the respected user/group to receive the message.

The incident purpose is that the connection to a previously connected Application Process/Agent has been lost and agent has not been able to disconnect.

Regards,

Babar