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AppMon 6.2 charting issue

carlos_chang
Inactive

Hey guys,

6.2 seems to have problem with charting, I got "Configured series could not be retrieved from server" here, either chart by defined measure or by default measure.

6 REPLIES 6

Joe_Hoffman
Dynatrace Leader
Dynatrace Leader

Notice the Red X next to the icon. That indicates something wrong with that measure. Are you sure the PW is connected and operational? Try deleting and recreating that measure?

rajanikanthanka
Inactive

Because those measures are either got deleted or doesn't exist!

carlos_chang
Inactive

I think the measure I create is fine, because they were displayed correctly in Business Transaction.

Check the measure what you have in BT, and see if you have the same measure in list of all measures.

You can also right click on your BT from cockpit and open in new dashboard to see if it is returning any data.

carlos_chang
Inactive

Still, no luck

Try adding those measures again. If you stilll see same red mark with those measures then create same new measures and add it to BT.