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This product reached the end of support date on March 31, 2021.

AppMon and Microsoft Dynamics CRM

nicolas_danna1
Newcomer

Hi,

Do you know if it's possible to monitor Microsoft Dynamics CRM with AppMon agent based solution ?

Dynamics is running with CLR technologie, do you think it's possible to install .NET agents to troubleshoot this application ?

Did you have an experience with this kind of application ?

Thank you for your help.

Nicolas

11 REPLIES 11

andreas_grabner
Dynatrace Guru
Dynatrace Guru

The answer is YES. Dynatrace will work. If you search for Dynamics CRM on the community you also find some posts with some best practices, e.g: https://community.dynatrace.com/community/display/DTFORUM/UEM+and+Microsoft's+Dynamics+CRM 

Will it also work with CRM 2016?

Hi David,

Looks like it does.

Not convinced as there are large changes in the 2016 version. Previous versions are not a problem.

Hi Andy,

Does Dynatrace Managed supports Dynamics CRM for UEM ?

Thanks & Regards,

Jalpesh


We've made POC on Dynamics CRM with RUM (Real User Monitoring turned on) without any problems 🙂

Sebastian


Regards, Sebastian

guenter_schram2
Inactive

carlos
Inactive

Hi,

We have a large customer running M Dynamics in Production for over 2 years now, around 60 app pools and several IIS of course...

It is not a 2016 version running there, but if you look at the "new features" for developers, sysadmins and the achitecture, I can't find anything that would be a challenge in order to instrument...is still the same...or it looks like it:

https://technet.microsoft.com/en-us/library/gg3095...

https://msdn.microsoft.com/en-us/library/aa493472(...

https://msdn.microsoft.com/en-us/library/aa497058(... (funny, the first question for planning the architecture and sizing is: Number of transactions).

Also, our customer has recommended Microsoft to use Dynatrace to monitor their MD installs, because of their results.

The only issue I had was with one single method, smtp mail router, which is not really significant. Also, the ISAPI filters you can see in the link provided by @Günter Schramm and a couple of minor tweaks with WCF calls.

Hope this helps,

Carlos.

amohsen
Inactive

Dear All,

if anyone instrument CRM 2016, please share your experience .

Regards

AbdelMohsen

ashutosh_jindal
Inactive

Dear All,

I want to do Dynatrace implementation with Microsoft Dynamics on SaaS as well as on Prim. Can you guide me like it is feasible or not and if yes then what are the requirement. so please provide all details on that ASAP.

Regards,

Ashutosh

liliana_moreno
Newcomer

I had a prospect interested on use Dynatrace for Microsoft Dynamics ERP monitoring... With our new functions and Features its possible?