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AppMon client won't ask for an update anymore

ryan_dubay
Dynatrace Participant
Dynatrace Participant

When running the 7.2 AppMon client, the client no longer asks if I want to update to the current server version. I have checked "Check for Updates" in the client configuration and have reset all notifications in case it was suppressed. I am unable to properly update!


1 REPLY 1

ryan_dubay
Dynatrace Participant
Dynatrace Participant

To resolve this, there is a folder that is created on your machine which is written regardless of whether you press Yes, Not Now or Never. This blocks the client from asking the question again next time you open it if you hit "Not Now". Simply clear the update_7.2.xxxxx folders in the location below and restart your client. This will allow the prompt in which you can update to the latest server version.


C:\Program Files\Dynatrace\Dynatrace Client 7.2 (x64)\client\updates