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This product reached the end of support date on March 31, 2021.

AppMon server CPU Utilization is 100%

nilesh_dandawat
Participant

Hi ,

AppMon server CPU Utilization is 100% .Java.exe and dtserver.exe consuming high CPU .I have also stopped the UEM and also restarted the server . RAM is 16 GB. Processor type is Intel(R) Xenon (R), 2.40 GHz Because of this i am unable to capture data. Please help me on this. Thanks in advance.

4 REPLIES 4

Babar_Qayyum
DynaMight Leader
DynaMight Leader

Hello Nilesh,

What settings did you select with the 16GB memory because small / medium / large configuration which set memory automatically.

Did you change override any settings?

Is your collector on the same server? If yes then it is not recommended for the large environment and this could be the cause of 100% CPU utilization.

Check the following deployment guide for better understanding.

https://community.dynatrace.com/community/display/...

Regards,

Babar

nilesh_dandawat
Participant

I haven't override any settings also my collector is on different server.

Babar_Qayyum
DynaMight Leader
DynaMight Leader

Hello Nilesh,

If this is the case then take the CPU Sampling and Thread Dumps to understand which method/thread is causing this issue.

Is there any other process running on the server except dynatrace sever?

Can you also upload the sever logs?

Regards,

Babar

andreas_grabner
Dynatrace Guru
Dynatrace Guru

I suggest you open a support ticket so that our colleagues can have a look at this