There were many instances where a lot of application process shutdown incident was raised and when we try to verify this from client the application was found to be working. My agent is listening to process in .NET 4 and installed in windows server 2008. When we check the collector logs its found that agent unregisters and re-registers itself after sometime but with new pid. Have anyone faced similar issue?
Once again the same question that do you have any firewalls in between agents and collector.
Thanks for the response.
I have the tracert snap attached as below. There is negligible latency as seen
Also as I said there agent unregisters and registers itself with new pid, so even if there is latency the pid should remain the same I think.
When the agent reconnect again to the collector then it will have a new PID.
What is the sizing of your collector?
What is the Buffer Saturation, CPU Usage and Memory Usage of the collector?
One more following check to suspect any
Share the screenshot
As far as I know the PID you see is for the application process itself not the agent - the agent is running as part of the application process in a sense so if you are seeing a new PID my expectation is that the application has restarted or something a long those lines (there is no 'agent' process except for host agents). Do you have access to the application logs to see if there is something like that occurring?
I also don't see any reference to the agent logs, anything in there about the restart/shutdown? The shutdown incident should* only fire when there is a clean shutdown of the agent/application process detected.
I don't have access to application logs. Currently we have disabled the incident. When this was observed what we did was we verified the same as you said in the application server logs and found that there was no shutdown or restart at the time of incident but when the incident was raised there was no entry in the application logs for that time. May be the CLR when idle stops the process and re-invokes with new process when any hits are detected, can this be the case?