cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Application view without any response time

Hi,

I am not getting any response time for any of the application in the application view .

Please refer to the attachment for more info.

Thanks,no-response-time.png

3 REPLIES 3

dave_mauney
Dynatrace Champion
Dynatrace Champion

Hi Balijeet,

I would verify your PWH is connected and working properly. Chart PurePath Response time for 6 hours and see if you get more than 1 hour of history or not. If the PWH is working, I am out of ideas and would suggest opening a support case unless someone else has an idea.

HTH,

dave

Hi Dave,

Thanks for you reply.

I verified PWH is working fine.

Opened a case, waiting for their reply.

Thanks,

I can see following error in server.log :-

017-02-15 08:54:04 WARNING [MultiMessageBroadcaster] Unable to broadcast 1 messages to session HPVDT1:Encrypted:Uncompressed:ClientViaFrontend. Rescheduling high priority messages [log message will be suppressed for 10 minutes]: com.dynatrace.diagnostics.sdk.logging.ThrottlingLogger a:150
com.dynatrace.diagnostics.communication.tcp.exception.CommunicationException: class java.io.EOFException: null, while executing request: class com.dynatrace.diagnostics.sdk.communication.broadcast.MultiMessageBroadcastRequest
at com.dynatrace.diagnostics.communication.tcp.core.DefaultRequest.handleException(DefaultRequest.java:15)
at com.dynatrace.diagnostics.sdk.communication.broadcast.MultiMessageBroadcastRequest.handleException(SourceFile:87)
at com.dynatrace.diagnostics.sdk.communication.broadcast.MultiMessageBroadcastRequest.handleException(SourceFile:26)
at com.dynatrace.diagnostics.communication.tcp.session.DefaultSession$SessionRequest.handleException(DefaultSession.java:770)
at com.dynatrace.diagnostics.communication.tcp.connection.ManagedSocketConnection.handleException(ManagedSocketConnection.java:56)
at com.dynatrace.diagnostics.communication.tcp.connection.ManagedSocketConnection.access$000(ManagedSocketConnection.java:26)
at com.dynatrace.diagnostics.communication.tcp.connection.ManagedSocketConnection$RequestWrapper.handleException(ManagedSocketConnection.java:75)
at com.dynatrace.diagnostics.communication.tcp.connection.SocketConnection.handleException(SocketConnection.java:155)
at com.dynatrace.diagnostics.communication.tcp.connection.SocketConnection.executeRequest(SocketConnection.java:145)
at com.dynatrace.diagnostics.communication.tcp.connection.ManagedSocketConnection.executeRequest(ManagedSocketConnection.java:98)
at com.dynatrace.diagnostics.communication.tcp.session.DefaultSession.executeRequestOnConnection(DefaultSession.java:633)
at com.dynatrace.diagnostics.communication.tcp.session.DefaultSession.executeRequest(DefaultSession.java:605)
at com.dynatrace.diagnostics.communication.tcp.session.DefaultSession.executeRequest(DefaultSession.java:591)
at com.dynatrace.diagnostics.communication.tcp.session.DefaultService.executeRequest(DefaultService.java:113)
at com.dynatrace.diagnostics.sdk.communication.broadcast.MultiMessageBroadcaster$BroadcastTimerTask.run(SourceFile:229)
at java.util.TimerThread.mainLoop(Timer.java:555)
at java.util.TimerThread.run(Timer.java:505)
Caused by: java.io.EOFException
at com.dynatrace.diagnostics.sdk.io.DataIOUtil.readInt(DataIOUtil.java:441)
at com.dynatrace.diagnostics.sdk.communication.SizeAwareChunkingInputStream.c(SourceFile:105)
at com.dynatrace.diagnostics.sdk.communication.SizeAwareChunkingInputStream.b(SourceFile:81)
at com.dynatrace.diagnostics.sdk.communication.SizeAwareChunkingInputStream.reInit(SourceFile:36)
at com.dynatrace.diagnostics.sdk.communication.SizeAwareChunkingInputStream.create(SourceFile:29)
at com.dynatrace.diagnostics.sdk.communication.ResponseReaderImpl.startReading(SourceFile:36)
at com.dynatrace.diagnostics.sdk.communication.ManagedSimpleRequest.executeRequestResponse(SourceFile:33)
at com.dynatrace.diagnostics.sdk.communication.ManagedRequest.executeRequestResponse(SourceFile:58)
at com.dynatrace.diagnostics.communication.tcp.session.DefaultSession$SessionRequest.executeRequestResponse(DefaultSession.java:741)
at com.dynatrace.diagnostics.communication.tcp.connection.ManagedSocketConnection$RequestWrapper.executeRequestResponse(ManagedSocketConnection.java:70)
at com.dynatrace.diagnostics.communication.tcp.connection.SocketConnection.executeRequest(SocketConnection.java:137)
... 8 more