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Appmon 7.1 Thick Client Unable to login- login response was '3': invalid credentials

rswarnka
Helper

Hi there, while logging into thick client test connection is successful, but the even after typing login and password, i am getting below error:

2019-10-21 08:43:52 UTC INFO [ServerConnectionJob] trying to connect to server with: ykhatim@10.247.159.36:2021:2021:Encrypted:LZO:Client
2019-10-21 08:43:59 UTC WARNING [SessionHandshakeRequest] unsuccessful session handshake for session - session initialization was canceled locally [session=10.247.159.36:Encrypted:LZ4:Client]
2019-10-21 08:43:59 UTC WARNING [BaseClientServerHandshaker] error while logging in to server[10.247.159.36:Encrypted:LZ4:Client] - login response was '3': invalid credentials

What is wrong? (N.B. LDAP setting is done in appmon. For other users this works well)


2 REPLIES 2

This isn’t appmon issue I suppose, is your user in proper AD Group that Is matched in AppMon?

Sebastian


I am not sure if there is a way to test. I will check with AD team.