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Automatically create jira tickets (using the jira action plugin - version 0.1.1) based on the content of the dynatrace incident

jannick_deturck
Organizer

The dynatrace incident "Application process unavailable" is triggerd when the agent lost his connection.

For example:

"Agent_appgroup1@hostname" connection lost

"Agent_appgroup2@hostname" connection lost

So when this incident is occuring, I would like to create automatically JIRA tickets using the JIRA plugin (version 0.1.1 which makes use of custom fields)

My question: it is possible to directly add the assignee depending on the content (a certain text) of this incident.

When "Agent_appgroup1@hostname" connection lost -> automatically creation of JIRA ticket and assignee = appgroup1

When "Agent_appgroup2@hostname" connection lost -> automatically creation of JIRA ticket and assignee = appgroup2

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