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CISCO IVR Instrumentation

amohammad
Organizer

Hi All,

 

Is there any one try to instrument CISCO IVR application using dT java agent .

any idea ?

Regards

Abdel Mohsen

 

3 REPLIES 3

kyle_kowalski
Dynatrace Pro
Dynatrace Pro

@Andreas Grabner, is this possible or would an IVR fall closer to DCRUM?

andreas_grabner
Dynatrace Leader
Dynatrace Leader

I agree with Kyle. These type of protocols are better suited for DC-RUM (Data Center RUM) - our network monitoring solution. I am not exactly sure if we have official support for this. but I would try and repost this question into the DCRUM Forum to get some DCRUM experts answer the question

saanjeith_varat
Inactive

Hey Abdel,

Did you end up going for a DC RUM and/or Dynatrace instrumentation with CISCO IVR?

Cheers,

Sanj