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Can't drill down to purepath from visit

m_nasrudin
Guide

Hi,

I have a mobile application monitored on my dynatrace, and recently this application has already been an UEM instrument by automaticly instrument.
But when I see the visit dashlet, and I want to drill down to purepath, no purepath is displayed. Can anyone help me, why I can't see purepath when I drill down from a visit?

Regards,

Nasrudin


5 REPLIES 5

Are you sure that sure that server side monitoring is working properly? Do you see purepaths in purepath dashlet?

Sebastian


Hi @sebastian k.

Yes, the server side monitoring is working properly, I can see purepaths in purepath dashlet.

FYI, I can't see specific user action like "click button login" or etc. I just see 2 user action pattern like below screenshot

This is when I see in purepath dashlet, and I find by IP like in visits dashlet

In purepath dashlet, those IP do much transaction, but why in visits just detected "Loading Maybank2u" dan "Loading MainActivity" ??

Regards,

Nasrudin


Hello,

application is native or hybrid (is it java for Android 100%)? Another question is that if autoinstrumentation went ok without any warnings?

Sebastian


Hi @sebastian k.

this application is hybrid. And auto instrumentation is ok without any warnings.

Regards,

Nasrudin


Hybrid apps are not fully supported with autoinstrumentation. Check this page 😉

https://www.dynatrace.com/support/doc/appmon/user-experience-management/mobile-uem/how-to-instrument...

Sebastian